User Guide Cancel

Add users with matching email domains

Search
Enterprise

Enterprise

Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Easily manage team members in the Admin Console by adding users with email domains that match your business domain.

Domain matching

Note:

This feature is only available for Creative Cloud for teams plans purchased directly from Adobe.

Introduction

Domain Matching identifies users with individual Adobe accounts whose email domain matches a business domain linked to your team account. When such users are found, you are notified by email. You can review these users and choose to add them to your organization. These users also have the option to request to join, which you can approve or reject.

If you add a user, they can use licenses, enterprise storage, and collaborate with other organization members. Additionally, by adding users, you can manage your team’s users, assets, and contracts all in one place.

Review and add users with matching domains

  1. Sign in to the Admin Console.

  2. On the Overview page, a notification indicates the number of users with matching email domains awaiting review. Select Needs review to view and manage the requests and suggestions.

    Review users with matching email domains

  3. The dialog displays the list of users for you to review and potentially add to the organization. Review the users to invite them to your team.

    User list with matching email domains

  4. You will be prompted with the user scenarios described in the following sections.

Scenario 1: The user has a corresponding product license

The matching user has a license for an Adobe product in their individual account, and your Adobe Admin Console has licenses available for that product.

An admin can see products that correspond to the user's license in the Review User step. The matching product will be auto-selected in the list of available products if there is one

If you add the user to your Admin Console through the provided workflow, they will have the option to migrate their individual account, which will replace their individual license with your company license for that product.

The user will be added to your team with the license they need.

Review user with corresponding product licenses

Select Add user. The user will be notified via email of the new licenses they have received from the company account.

Scenario 2: The company does not have a corresponding product license

The matching user has a license for an Adobe product in their individual account, and your Admin Console does not have licenses available for that product.

If you add the user to your Admin Console, you'll have the option to purchase a license for the product that you want to assign to the user.

  1. Select Add user and checkout.

    Review user with no corresponding product licenses

  2. After reviewing your order, select Place order.

    Place order for license

The user will be notified, via email, of the new licenses they have received from the company account.

Scenario 3: Add a user without a product license

The matching user may or may not have an Adobe product license in their individual account. Regardless, you want to add their account without including product licenses from your Adobe Admin Console.

To add a matching user's account without product licenses, uncheck all recommended product licenses and continue. You can assign product licenses to the user's account later if needed.

Add users without assigning products

Save matches for later review

When you review a user with a matching email domain, you also have the option to save the match to review at a later time. To do this, select Save for later.

The user's account is not added to the Admin Console, though they are included on the Saved for later list for reference.

Review users not currently added to Admin Console

You can review users on this list and choose to add them to your Admin Console at any time. Users not added based on domain matching will not be notified of the admin's decision.

Reject users

When you review a user with a matching email domain, you have the option to reject the user. This means that the user will then not appear in either your Users to review or Saved for later lists. You would ideally do this for users you never want to add. If you are not sure, we recommend that you select Save for later. To reject a user, select Reject user.

Reject user

Select a reason for rejecting the user and provide any additional feedback that will help us improve this service.

Manage domain matching

Domain matching is enabled by default in your Admin Console to help discover and add team members. We recommend keeping this feature active, but admins can disable it if needed.

If you disable domain matching:

  • Users with email addresses that match a business domain linked to your account can't request access to your Admin Console organization.
  • You'll no longer receive suggestions to add users whose email addresses match your business domain.

  1. Go to the Products tab on the Admin Console, and navigate to Product access automation > Product requests.

  2. Select Edit settings.

  3. In the Domain matching section, enable or disable the setting.

    Enable or disable domain matching
    Domain matching settings

  4. Select Save.

    System Administrators can view changes made to the Domain matching settings in the Audit Log.

Note:

Also, we highly recommend turning on product requests, which allow your Admin Console users to request access to Adobe apps and services from the admins.

 Adobe

Get help faster and easier

New user?

Quick links

View all your plans Manage your plans
View quick links
Hide quick links

Legal Notices    |    Online Privacy Policy