Adobe RoboHelp | Fixed issues

For more information about new and enhanced features, view What's new in RoboHelp (September 2022 release).

Application

• After upgrading a project to RoboHelp 2020, the Drop-Down title values appear as duplicate in the output. (Bud ID- 10774)
  

Authoring

• When entering a link in the skin editor Layout > Header Links, an absolute path is required. Add a browse button to create a relative path. (Bud ID-10539)
  
• There’s duplicate text in a cross-reference link in a Word output. For example, the cross-reference "See point 5 point 5", where the first instance of "point 5" is text, and the second is a link. (Bug ID-10519)
  
• A CSS that contains @media styles does not get parsed as expected. If the line is commented out, the CSS parses as expected. (Bud ID-10142)
  
• In RoboHelp, add an option to insert a paragraph space inside list items, for example, a bullet list, numbered list, or a multi-level list. (Bud ID-9859)
  
• In the authoring view, introduce a button to add a generic <div>...</div> section in a topic. (Bud ID-9821)
  
• In RoboHelp 2020, you're unable to apply styles on a Text Box, for example, the height/width, margins or border width, or colors. The default design of .text-box is defined in the output in /template/styles/topic.min.css. You can override it with a custom CSS, however removing attributes (for example, height) doesn’t allow the custom CSS to override the styles, and falls back to the default CSS, topic.min.css. (Bud ID-9217)
  
• If you have a two-column style with some text, and you click the left column, you cannot see the cursor. If you click the other column, you can see the cursor. (Bug ID-8553)
  
• In RoboHelp 2020, in Topic Properties, the keywords appear in the order they are added in the Index section. In RoboHelp 2022, the keywords are sorted alphabetically after insertion in a topic. (Bug ID-7115)
  

Publishing

    General 

• Added version number (<major>.<minor>.<build>) in generated output for Frameless and Responsive HTML5 outputs. (Bug ID-10922)
  
• In a responsive HTML5 and Frameless output, a mini TOC does not honor conditional tags used in topic sub-headings and displays all heading text. In addition, the captions remain the same when the TOC collapses. (Bug ID-10402)
• Conditional columns in a table that need to be excluded do not get excluded as expected in any output. (Bug ID-10561)
  
• If a search finds more than 10 results, then the panel gets paged. When skipping backward, the content does not get updated. The content is always from the last page that was entered. (Bug ID-10556)
  
• In RoboHelp 2020, after importing the map files, you are unable to import an updated version later to add new entries. (Bug ID-10308)
  
• In RoboHelp 2020, you are unable to import map IDs that have a length of 31 characters or more. The line on which the ID is defined will be split. A backslash is added after the Map ID name, and the Map ID number will be on the line below. (Bug ID-10307)
  
• In RoboHelp 2020, you are unable to import map files that contain comments. (Bug ID-10303)
  
• When you add a second SFTP publish profile to a project, the system defaults "http://" into the Address field. The SFTP publishing fails. (Bug ID- 10021)

    PDF output

• When outputting to PDF, RoboHelp places each H1 on a new page. In the case of smaller topics, a large amount of whitespace gets added to the PDF. The content must continue on the same page instead of forcing a page break. (Bug ID-10370)
  
• In RoboHelp 2020, you are unable to generate chapter-wise output in a PDF output. (Bug ID-9710)
  
• After generating a PDF output from a RoboHelp project, the bookmarks do not always maintain the hierarchy of sections and topics under it, and the hierarchy does not appear as expected. (Bug ID-8760)
  
• In some cases, in RoboHelp 2020 Update 7, the PDF output produces blank pages. (Bug ID-10819)

    Word output

• In a multi-level index, the indentation of keywords and sub-keywords do not appear as expected in a Word output. (Bug ID-10686)
  
• A line break is added before and after all variables, hyperlinks, and cross-references in a table row in a Word output. (Bug ID-10533)
  
• Add Chapter names or titles in a Word document like the way in RoboHelp Classic. (Bug ID-10431)
  
• In a Word output, the links that are in tables are not formatted correctly and are placed in a separate line. (Bug ID-10362)
  
• You are unable to set the depth of the TOC for a Word output. (Bug ID-9901)
  
• The 'inherit' value on padding causes an MS Word output to fail. (Bug ID-9878)
  
• In some cases, a merged table in the author mode does not appear correctly in an MS Word output. (Bug ID-9732)

    Framless output

• When you click an index item, the text collapses each time. (Bug ID-10344)

    HTML5 output

• The thumbnail for the close button appears blank for Studio skin. In addition, you're unable to close the thumbnail in a Responsive HTML5 output. (Bug ID-10894)
  
• Add Expand All and Collapse All buttons for text on devices for HTML5 output. (Bug ID-10029)
  
• In some cases, when performing a search, the browser becomes unresponsive, and requires that the page be closed. (Bug ID-10017)
  
• A search used to take longer than expected in a Responsive HTML5 output, upon entering a query. In this release, we’ve improved the search performance by pre-loading the search database. (Bug ID-10923)

Review

• A shared review task does not open on a Safari browser as expected. On browsers, a task opens as usual. (Bug ID-10833)
  
• After creating reviews, sometimes, you are unable to receive comments for the reviews. An error message appears. (Bug ID-10543)
  
• There are intermittent issues with RoboHelp reviews, for example: 
  
  • Delete a review. 
    
  • A topic added to a review appears blank. 
    
  • When you attempt to open a topic in a reciew, an error message appears. 
    
  • After creating a review, you or other added users are unable to add any remarks. (Bug ID-9827)
    

Saleforce

• When creating a Salesforce Knowledge Base preset, sometimes, an error message appears. (Bug ID-10564)
  

Word Import

• Import a Word document that creates several new topics. If you import another Word document right after the first Word document, the title of the new topics is inherited from the first Word document. (Bug ID-10361)
  
• In RoboHelp, if you import a Word topic with blank paragraphs, the lines show as paragraphs. However, those lines are lost when you generate any output. (Bug ID-9946)
  
• Cross-reference links in a Word document are not recognized as being links, when linking or importing a Word document. (Bug ID-6789)