Applies to enterprise & teams.
The Admin Console has various bulk operations. These operations make it easy to manage user data, product data, product profile data in large quantities.
For example, you can extract user data from another system that you are current using. Then, change the format as required by the bulk operations described here and then upload that data in bulk to the Admin Console. You can move users from one product profile to another by exporting the data from one product profile and then importing it back after editing.
For troubleshooting tips for bulk uploading to the Admin Console, see Troubleshoot bulk user upload.
Add multiple users
You can add multiple users to your organization and provision them to product profiles at the same time by uploading a comma-separated list. You can download a sample CSV file from the Import Users dialog and then fill the details and upload the file. You can import up to 5,000 users at a time.
On being assigned to a product profile or administrative rights, end users receive a welcome email.
For the detailed procedure, see Add users.
Edit multiple user details
As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own. You can modify the following details for a user:
- Name of the user
- User Groups and Products associated with the user
- Administrative rights
For detailed procedure for your identity provider, see Edit user details.
Switch user identity
Switch user identity types on the Adobe Admin Console. You need a new or an existing directory to change the identity type of a user from Enterprise ID to Federated ID or vice versa. For more details, see move domains across directories. Learn about managing directories.
For the detailed procedure, see Switch user identity.
Delete or remove multiple users
When you remove a user, all permissions and access to services conferred by the organization are revoked. For example, the licenses for products are revoked and users are unable to use the products.
For the detailed procedure, see Delete or remove users.
Export user data
User data
As the System administrator, you can download data for users who are currently registered in the Admin Console to a CSV file. You can then make the required updates to the user data in the CSV file and upload the CSV file back to the Admin Console. For more details, see edit multiple users.
The CSV file that you download contains the data as defined in the CSV File format section above.
To download the user data, navigate to Users > Users in the Admin Console. Click 
in the upper-right corner of the Users page, and choose Export users list to CSV.
The file download procedure depends on the browser that you are using and the browser-specific settings. You receive a visual cue when the download is complete.
License deficit report
If you have purchased Enterprise products in VIP, you can download a report license deficit report (in .csv format). For each product that you have purchased, if you have assigned more users to the product than the number of available licenses, this report displays the shortfall of licenses.
To download the user data, navigate to Users > Users in the Admin Console. Click in the upper-right corner of the Users page, and choose License Deficit Report.
The file download procedure depends on the browser that you are using and the browser-specific settings. You receive a visual cue when the download is complete.
If you are an ETLA customer, this report doesn't display any data. Also, if your organization has purchased Experience Cloud products on the Admin Console, license deficit data is not reported.
License status report
If you have purchased Enterprise products in VIP, you can download a report license status report (.csv format). For each user, this report displays if products are delegated to that user and if the user is provisioned a license.
Product Delegated: A product is said to be delegated if a user has been assigned the product.
Product Provisioned: A product is said to be provisioned to a user if the user has the privilege to use the product. In other words, a license is available for the product.
If you are an ETLA customer, this report displays Yes for both the Product Delegated and Product Provision fields. This is irrespective of the licenses you have allocated to the users for a product.
See the Overview tab on the Admin Console to compare the statuses of licenses delegated and licenses provisioned for each product that your organization has purchased.
To download the user data, navigate to Users > Users in the Admin Console. Click in the upper-right corner of the Users page, and choose License Status Report.
The file download procedure depends on the browser that you are using and the browser-specific settings. You receive a visual cue when the download is complete.
For the detailed procedure, see Export user data.
Add multiple users to a product profile
For the detailed procedure, see Add multiple users and user groups to a product profile.
Remove multiple users and user groups from a product profile
For the detailed procedure, see Remove multiple users and user groups from a product profile.
Export product summary data
For the detailed procedure, see Export product summary data.
Export profile users
For the detailed procedure, see Export profile users.
Add multiple users to a group
You can simultaneously add multiple users to a group. If, for example, you want to copy the users (or a subset) from one group to another, you can export the users from one group and then add them to the other group.
For the detailed procedure, see Add multiple users to a group.
Add multiple user groups
When you are creating groups, you can either choose to create the groups one-at-a-time in the Admin Console. Or, you can use a CSV bulk upload procedure to create multiple groups in one go.
For the detailed procedure, see Create user groups.
Edit multiple user groups
In the Admin Console, you can edit the name or description of an existing user group. However, if you use the CSV bulk upload procedure, you can also edit the user group admins and products profiles that are currently assigned to this group. You can add or remove user group admins and product profiles of the group.
For the detailed procedure, see Edit user groups.
Remove multiple users from a group
You can use the bulk remove users procedure to simultaneously remove multiple users from a group. For example, if you want to move a number of users from one group to another, you can remove them from one group and add them to the other.
For the detailed procedure, see Remove multiple users from a group.
Bulk Operations Results pages
The Bulk operations results pages provide a list and status of the bulk operations that have been performed in the Admin Console.
Bulk Operations Results page for users
After you perform a bulk operation, like adding or editing multiple users, you receive an email with the details of the operation. In addition, you can view these details on the Bulk Operation Results page.
For more information, see Bulk Operations Results page for users.
Bulk Operations Results page for product profiles
For more information, see Bulk operations results page for product profiles.
Bulk operations results page for user groups
When you run a bulk operation such as adding or removing multiple users of a group, you receive an email. In addition, you can view the details of the bulk operation in the Bulk Operations Results page.
For more information, see Bulk Operations Results page for groups.
