Last updated on
Oct 15, 2024
Issue description
Dimension gets stuck on the splash screen on Windows.
Troubleshooting
A common cause of this issue is a conflict when the OpenCL™, OpenGL®, and Vulkan® Compatibility Pack is installed. To check and resolve this issue:
Navigate to Windows Add and Remove programs.
Search for OpenCL™, OpenGL®, and Vulkan® Compatibility Pack.
If present, uninstall the OpenCL™, OpenGL®, and Vulkan® Compatibility Pack.
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