Exit code 6 or Exit code 7 installation errors | CS

Choose Start > File Explorer > This PC.

Navigate to the parent folder. For example, Windows (C:) > Program Files > Common Files > Adobe.

Right-click on the folder, and then choose Properties.

In the Attributes section, deselect Read-only and click Apply.

Click the Security tab.

Under Group or user names, click System and make sure that Full control is selected in the Permissions section. If it is not selected, do the following:

1. Click Edit.
2. In the Permissions dialog box that opens, click System.
3. Under Permissions for System, click the check box in the Allow column next to Full control.
4. Click Apply, and then OK.

Repeat step 6, selecting Administrators under Group or user names.

Repeat the process for any additional paths from the error message logs.

Reinstall your Adobe application.

Open File Explorer: Click the upper-right corner of the screen, click Search, type File Explorer, and then click File Explorer.

Navigate to the parent folder. For example, Windows (C:) > Program Files > Common Files > Adobe.

Right-click on the folder, and then choose Properties.

In the Attributes section, deselect Read-only and click Apply.

In the Confirm Attribute Changes dialog box, click OK to apply the changes to this folder, subfolders, and files.

Click the Security tab.

Under Group or user names, click System and make sure that Full control is selected in the Permissions section. If it is not selected, do the following:

1. Click Edit.
2. In the Permissions dialog box that opens, click System.
3. Under Permissions for System, click the check box in the Allow column next to Full control.
4. Click Apply, and then OK.

Repeat step 7, selecting Administrators under Group or user names.

Repeat the process for any additional paths from the error message logs.

Reinstall your Adobe application.

Choose Start > Computer > Organize > Folder and search options, and then click the View tab.

In the Advanced Settings section, deselect Use sharing wizard (recommended) and click OK.

Right-click the folder, and then choose Properties.

In the Attributes section, deselect Read-only and click Apply.

In the Confirm Attribute Changes dialog box, click OK to apply the changes to this folder, subfolders, and files.

In the Security tab, make sure that permissions are set to Full control for both Administrators and System. If not, do the following:

1. Click Edit.
2. If the User Account Control (UAC) prompt appears, follow the instructions to accept it.
3. Change the settings as necessary to allow full control for both System and Administrators.
4. Click OK to accept the changes.

Click Advanced, select the Owner tab, and then click Edit. Accept the UAC prompt if it appears.

In the Change owner to section, click Administrators and select Replace owner on subcontainers and objects. Click Apply, and then click OK.

In the Permissions tab, click Change Permissions. Accept the UAC prompt if it appears.

Select Replace all child object permissions with inheritable permissions from this object.

Click OK and Yes until you've closed the Properties dialog box.

Reinstall your Adobe application.

(Windows XP Home only) Restart in safe mode by pressing F8 as you start up and selecting Safe Mode from the list of startup options.

Choose Start > My Computer > Folder Options, and then click the View tab.

In the Advanced Settings section, deselect Use simple file sharing (recommended) and click OK.

Navigate to the parent folder.  

Right-click the folder, and then choose Properties.

In the Attributes section, deselect Read-only, click Apply, and then click OK.

In the Security tab, make sure that Administrators And System is listed and permissions for security are set to Full control.

Click Advanced, select the Owner tab, and select Administrators.

Select Replace owner on subcontainers and objects, click Apply, and then click Yes.

In the Permissions tab, select Replace permission entries on all child objects with entries shown here that apply to child objects and click OK.

Click Yes and OK until you've closed the Installers Properties dialog box.

Repeat the process on any remaining file paths.

Reinstall your Adobe application.

Control-click the folder and choose Get Info.

In the Sharing & Permissions section, click the Details option, if necessary, to show owner and group options.

Click the lock icon in the lower-right corner. Type your administrator user name and password when prompted.

Give read and write permissions to your user name, system, admin, and everyone.

Click the gear icon, choose Apply to enclosed items, and then click OK.

Close the Get Info window.

Reinstall your Adobe application.