What's New
Get Started
- Quick start guide for administrators
- Quick start guide for users
- For Developers
- Video tutorial library
- FAQ
Administer
- Admin Console Overview
- User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Edit a user's group membership through the group interface
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
- Account/Group Settings
- Settings Overview
- Global Settings
- Account tier and ID
- New Recipient Experience
- Self Signing Workflows
- Send in Bulk
- Web Forms
- Custom Send Workflows
- Power Automate Workflows
- Library Documents
- Collect form data with agreements
- Limited Document Visibility
- Attach a PDF copy of the signed agreement
- Include a link in the email
- Include an image in the email
- Files attached to email will be named as
- Attach audit reports to documents
- Merge multiple documents into one
- Download individual documents
- Upload a signed document
- Delegation for users in my account
- Allow external recipients to delegate
- Authority to sign
- Authority to send
- Power to add Electronic Seals
- Set a default time zone
- Set a default date format
- Users in Multiple Groups (UMG)
- Group Administrator Permissions
- Replace recipient
- Audit Report
- In Product Messaging and Guidance
- Accessible PDFs
- New authoring experience
- Healthcare customer
- Account Setup
- Add logo
- Customize company Hostname/URL
- Add company name
- Post agreement URL redirect
- Signature Preferences
- Well formatted signatures
- Allow recipients to sign by
- Signers can change their name
- Allow recipients to use their saved signature
- Custom Terms of Use and Consumer Disclosure
- Navigate recipients through form fields
- Decline to sign
- Allow Stamps workflows
- Require signers to provide their Title or Company
- Allow signers to print and place a written signature
- Show messages when e-signing
- Require signers to use a mobile device to create their signature
- Request IP address from signers
- Exclude company name and title from participation stamps
- Digital Signatures
- Electronic Seals
- Digital Identity
- Report Settings
- New report experience
- Classic report settings
- Security Settings
- Single Sign-on settings
- Remember-me settings
- Login password policy
- Login password strength
- Web session duration
- PDF encryption type
- API
- User and group info access
- Allowed IP Ranges
- Account Sharing
- Account sharing permissions
- Agreement sharing controls
- Signer identity verification
- Agreement signing password
- Document password strength
- Block signers by Geolocation
- Phone Authentication
- Knowledge-Based Authentication (KBA)
- Allow page extraction
- Document link expiration
- Upload a client certificate for webhooks/callbacks
- Timestamp
- Send settings
- Show Send page after login
- Require recipient name when sending
- Lock name values for known users
- Allowed recipient roles
- Allow e-Witnesses
- Recipient groups
- Required fields
- Attaching documents
- Field flattening
- Modify Agreements
- Agreement name
- Languages
- Private messages
- Allowed signature types
- Reminders
- Signed document password protection
- Send Agreement Notification through
- Signer identification options
- Content Protection
- Enable Notarize transactions
- Document Expiration
- Preview, position signatures, and add fields
- Signing order
- Liquid mode
- Custom workflow controls
- Upload options for the e-sign page
- Post-sign confirmation URL redirect
- Message Templates
- Bio-Pharma Settings
- Workflow Integration
- Notarization Settings
- Payments Integration
- Signer Messaging
- SAML Settings
- SAML Configuration
- Install Microsoft Active Directory Federation Service
- Install Okta
- Install OneLogin
- Install Oracle Identity Federation
- SAML Configuration
- Data Governance
- Time Stamp Settings
- External Archive
- Account Languages
- Email Settings
- Migrating from echosign.com to adobesign.com
- Configure Options for Recipients
- Guidance for regulatory requirements
- Accessibility
- HIPAA
- GDPR
- 21 CFR part 11 and EudraLex Annex 11
- Healthcare customers
- IVES support
- "Vaulting" agreements
- EU/UK considerations
- Download Agreements in Bulk
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
- Recipient Options
- Cancel an email reminder
- Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Restart the agreement
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
- Send Agreements
- Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
- Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
- More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
- Overview
- Grant users access to reporting
- Report charts
- Data Exports
- Rename a report/export
- Duplicate a report/export
- Schedule a report/export
- Delete a report/export
- Check Transaction Usage
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates (Library templates)
- Transfer ownership of web forms and library templates
- Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
- Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Save completed web form documents to SharePoint Library
- Save completed web form documents to OneDrive for Business
- Save completed documents to Google Drive
- Save completed web form documents to Box
- Agreement data extraction
- Agreement notifications
- Send custom email notifications with your agreement contents and signed agreement
- Get your Adobe Acrobat Sign notifications in a Teams Channel
- Get your Adobe Acrobat Sign notifications in Slack
- Get your Adobe Acrobat Sign notifications in Webex
- Agreement generation
- Generate document from Power App form and Word template, send for signature
- Generate agreement from Word template in OneDrive, and get signature
- Generate agreement for selected Excel row, send for review and signature
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign integrations overview
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Adobe Acrobat Sign release schedule and prerelease documentation
Adobe Acrobat Sign plans to deliver at least three releases each year, categorized as "major" or "minor" releases. Additional minor releases may be introduced to resolve customer-facing or system-processing issues as needed.
- Major releases contain large-scale updates, impactful new features, and a larger volume of minor updates and experience changes.
- Minor releases are added to the schedule as needed and when a launch date is established. Minor releases generally include smaller features and experience adjustments. Typically, there is one minor release between the major releases.
In the spirit of continuous improvement, Acrobat Sign will be releasing features not only in our major releases but also in minor releases (usually one minor release between each major release). To avoid disruption, we will continue to have these features behind enablement flags, meaning an account or group admin must explicitly turn them ON (check a checkbox).
Customers in the Health and Life Sciences field that require specific compliances should note that Acrobat Sign coordinates with a third-party vendor to provide a validation package for every release containing features to minimize your risk factor.
Documentation
Documentation for release notifications and new/updated content is typically published as follows:
- 6-8 weeks before the production release (typically four weeks before the Sandbox launch), a summary of the expected features and updates is published on this prerelease page.
- If features are added or removed from the release after this point, they are noted in the Errata section at the bottom of the page.
- Resolved issues are not published at this time.
- If features are added or removed from the release after this point, they are noted in the Errata section at the bottom of the page.
- 2-4 weeks before the production release (typically in alignment with the Sandbox launch), this prerelease page is updated with links to complete documentation of all new features and updated content.
- Links to the prerelease support documentation are provided on this page as needed. Prerelease documentation is in US English only.
- The first draft of the Resolved issues section is added. Resolved issues will likely change and be updated throughout the next four weeks.
- Links to the prerelease support documentation are provided on this page as needed. Prerelease documentation is in US English only.
- Launch day, the official release notes are updated to reflect the newly published features and updates with links to the production support documentation. This prerelease page is updated to remove the launched content and showcase the next release.
- The documentation is published after the release is complete, and functionality is verified in the live system. This takes a variable amount of time, depending on the amount and complexity of the new content. The official publication should not be expected before 7pm Pacific time and may be significantly later.
- The complete list of Resolved issues is updated in the US English version of the release notes. Localized versions may have out-of-sync data due to localization.
- Government Cloud updates typically happen one or more weeks after the production release. Due to the nature of the government environment, some features may need additional evaluation before enabling them.
Sandbox documentation is designed for the production environment. Links found in the prerelease content target production URLs, meaning those links may lead to older existing documentation or 404 results if the target page is new and hasn't been published yet (e.g., when the link is pointing to a new feature in the same release).
When the release is published, the new pages will also be published, and links will properly resolve to their production URLs.
Sandbox availability
Customers accessing the Acrobat Sign Sandbox environment can typically access the new release functionality four weeks before launch.
- The Sandbox environment must pass all production quality assurance procedures at the same quality level as the regular production environment.
- The Sandbox is expected to have 99.9% availability and uses the same status page and outage procedures as the regular production environment.
- The Sandbox leverages the regular production SLA and support process to facilitate reporting issues.
This article contains prerelease information. Release dates, features, and other information are subject to change without notice.
Sandbox deployment: October 22, 2024
Production deployment: November 12, 2024
GovCloud deployment: November 19, 2024
Improved Functionality
- Restart Agreement - Allow recipients to reset the agreement's signature cycle back to the first recipient. Any previously filled fields will remember the field values as the new default value but can be edited by the recipient they are assigned to.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
Review the document for the Restart agreement workflow option >
- Improved signer experience:
- Mobile friendly forms and agreements - Improve your forms to help recipients better fill in field content on mobile devices by designing a stripped-down field list.
- Mobile Signature Capture - The new recipient e-signing environment now supports cross-device mobile signature capture.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Group, Account
- Share templates with multiple groups—Create one template and share it with one or more groups. Updating the template will propagate across all groups with which it has been shared.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
Review the controls to allow sharing a template with multiple groups >
- Send in Bulk improvements:
- Government ID authentication - Send in Bulk now supports Government ID as a recipient authentication method.
- Delegator roles - The Delegator role has been added to the Send in Bulk list of roles when using a CSV file to add recipients.
- Bulk download - Download all of the child agreements related to a parent Send in Bulk template with one action.
- Government ID authentication - Send in Bulk now supports Government ID as a recipient authentication method.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Group, Account
Review the new Send in Bulk documentation here >
- eWitnessing is supported in parallel and hybrid signature workflows - Agreements that require parallel or hybrid signature flows can now utilize the eWitness recipient role.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
- Power Automate improvements:
- Enhanced AI-driven assistant to build flows - A new AI assistant is available to help users create new flows in the Power Automate system. Using the AI assistant, users can easily identify what they want to automate and what systems (Sharepoint etc.) they want to use. The AI helps configure the objects under the hood and delivers useful automation quickly.
- Template selection from within the Manage page - Using the Power Automate Set-up Notification or Archive Agreement actions on the Manage page open a menu of templates in the right context panel, making it easier to create flows from existing agreements.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
Review the new experience for the Power Automate actions on the Manage page >
Review the new AI-driven flow creation >
- Identity Check improvements - The Identity Check policy has been improved to allow for name matching through the user interface (not just API) and to allow for partial name matching.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
- Data Exports for Library Template and Web form based agreements - The Data Export option now has additional columns to help generate reports on library template and web form usage.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Available by default; Not configurable
- Expanded options to notify CC'd parties - CC'd parties can be associated with specific recipients to ensure notification happens to the right CC'd party at each stage of the agreement signature process.
Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
Learn more about recipient-related CC notifications >
- Add the agreement name and transaction ID to the footer of every page of an agreement - Enable an option to affix the agreement's Name and Transaction ID to the bottom right of every page of the transaction.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
Review the option to add the transactionID and doc name to the agreement pages >
- Authenticate the first signer of a web form using a digital identity - Configure web forms to authenticate the first signer using a digital identity when they initially access the web form's public link.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
Review the Create a Web Form documentation >
- IDP Onboarding - New Identity Providers have been added for digital identity:
- Australia Post DigitaliD (AU)
- IDPartner (US BankID)
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Group, Account
Experience Changes
REST API/Webhook Updates
The below updates are presented in the prerelease notes for disclosure purposes. Full documentation for API and Webhook updates can be found in the Acrobat Sign developer documentation when the version update is delivered to the production servers.
- Updated API interface - The API Swagger documentation has been updated to a new version (OAS 3.1) that changes the overall appearance of the page. The content remains the same.
- New Webhook for when agreements are restarted - The Restart Agreement webhook AGREEMENT_RESTARTED has been added to support the event when a recipient restarts their agreement.
Release errata
There are no items that have slipped from this release as of this time.
- Password protection for PDFs has been refined to only apply to PDFs that have been downloaded - As new interfaces have been developed, Acrobat Sign has started retrieving the actual PDF for the user to view or interact with (instead of an image, which was the legacy process). This has caused agreements with embedded password protection to challenge users to enter the password, even though the PDF remains within the Acrobat Sign system. With this release, password protection will be embedded when the PDF is downloaded, ensuring that PDFs within Acrobat Sign remain accessible and only PDFs that are removed from the system (downloaded) have the password embedded.
The December 2024 release is a minor release containing relatively minor feature updates and fixes for customer-reported issues.
- Sandbox release: November 11, 2024
- Production release: December 9, 2024
- GovCloud release: February 17, 2025
The February 2025 release is a minor release containing relatively minor feature updates and fixes for customer-reported issues.
- Sandbox release: January 13, 2025
- Production release: February 10, 2025
- GovCloud release: February 17, 2025