Learn what to do if you can’t generate content on the Adobe Firefly website.
Not enough generative credits available to generate content
Adobe provides access to generative AI features powered by Adobe Firefly through generative credits. A credit is debited from your monthly balance when you submit a text or media-based prompt that results in newly generated outputs. Generative credit counts reset each month based on your plan's billing date. Learn more about how many generative credits you have in your account.
Not adhering to the generative AI user guidelines or additional terms
For inspiration, expert tips, and solutions to common issues, visit Discord or the Adobe Firefly Community forum. Connect with our team and fellow users to exchange ideas, share your creations, stay updated with the latest features and announcements, and provide feedback.
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Join our community to connect, learn, and engage
For inspiration, expert tips, and solutions to common issues, visit Discord or the Adobe Firefly Community forum. Connect with our team and fellow users to exchange ideas, share your creations, stay updated with the latest features and announcements, and provide feedback.
