VIP program guide: Dates

With VIP, dates are important for the ongoing management and renewal of licenses. For example, once your organization or institution enrolls and makes an initial order, an Anniversary Date will be established to determine when licenses must be renewed.

The Adobe VIP Anniversary Date is an important part of the VIP program. The Anniversary Date affects several key factors:

• It serves as the date each year when all licenses must be renewed.
• It determines when all licenses purchased throughout the license term co-terminate.

• It determines the Proration Date.
• It serves as the basis for any proration calculations.

The Anniversary Date is automatically calculated as twelve months (12 months) after the date Adobe accepts your initial order. For example, if Adobe accepts the first order from a Company on January 16, 2024, the company would have its first Anniversary Date on January 16, 2025. The Anniversary Date determination is different for extended term paid upfront Anniversary Dates and Term Licenses.

Timelines for establishing a VIP Anniversary Date

Proration Date

The cost of licenses is prorated so you pay only for the number of months used. There are no partial month subscriptions, and VIP makes this adjustment to a full month by using the Anniversary Date to set the monthly proration start date.

Regardless of the month the license is added, the Monthly Proration Date (the date by which the license subscription is calculated) will always begin on the same date of the month as the Anniversary Date and end the day before the Anniversary Date. For example, if the Anniversary Date is January 15, 2019, the Monthly Proration Date would be the 15th of each month.

For example, XYZ Institution or company, which has an upcoming Anniversary Date of February 16, 2019, adds additional licenses on October 1, 2018. The institution’s or company's Monthly Proration Date is the 16th of the month. Therefore, XYZ is charged for 4 months of subscription (October 16, 2018-February 15, 2019). In this example, the new users have 15 days in October when they can use the software before the paid period.

Paid period

The paid period for VIP Members is the period of time members pay for use of their licenses each year. The paid period begins on the Monthly Proration Date and always ends (co-terminates) on the day before the VIP Anniversary Date.

Anniversary Dates and Consumable Products

Consumables, by default, expire at the end of your Subscription Period. However, some Consumables have expiry dates and purchase cycles that may not align with your VIP Membership’s Anniversary Date and current Subscription Period. Please contact your Account Manager or see the specific Product terms for more information. One example of a Consumable that expires on the last day of your existing Subscription Period is Sign Transactions. One example of a Consumable that does not expire on the last day of your existing Subscription Period is Stock Credit Packs.

If a Member has an Extended paid-up-front subscription, then you have a separate Adobe Acrobat Sign Consumables Reset Date. Your Sign Consumables Reset Date is 12 months from when you place your first Sign Consumable order, and every 12 months thereafter or your Anniversary Date, whichever comes first.  Any Sign Consumables will expire on your next Sign Consumables Reset Date and renew for your next Sign Consumables Reset Date until your extended-term paid upfront subscription expires. Any subsequent Sign Consumables order will have the same Sign Consumables Reset Date and the same refresh cadence.

For example, if you order 5000 Transactions on May 15, 2020, and your Anniversary Date is February 1, 2023.  If you purchase 5000 Sign Transactions on May 15, 2020, then you have 5000 Sign Transactions that expire on May 15, 2021; 5000 new Sign Transactions that expire on May 15, 2022; and 5000 Transactions that expire on February 1, 2023.  If your organization orders 2000 more transactions on June 1, 2021, then the first additional 2000 transactions expire on May 15, 2022, and your next 2000 transactions expire on February 1, 2023.