Open Chrome or Microsoft Edge.
Last updated on
Sep 10, 2024
Try these solutions if you can’t open a file.
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In the address bar, type chrome://settings/system (Chrome) or
edge://settings/system (Microsoft Edge).
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Select Use hardware acceleration when available (Chrome) or Use graphics acceleration when available (Microsoft Edge).
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Go to the address bar and type chrome://flags/ (Chrome) or
edge://flags/ (Microsoft Edge)
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Set the Override software rendering list to Enabled to view WebGL-related flags.
You can also search for WebGL-related flags and set them to Enabled.
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Open Chrome.
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In the address bar, type chrome://settings/content/siteData.
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Select Allow sites to save data on your device.
Note:
- Contact your IT support if your organization manages your browser settings.
- Browsing in incognito or private mode or having storage quotas imposed by your enterprise administrator may prevent Illustrator on the web (Beta) from accessing hard disk space.