- RoboHelp User Guide
- Introduction
- Projects
- Collaborate with authors
- PDF Layout
- Editing and formatting
- Format your content
- Create and manage cross-references
- Create and manage links
- Single-source with snippets
- Work with images and multimedia
- Create and use variables for easy updates
- Work with Variable Sets
- Use Find and Replace
- Auto save your content
- Side-by-side editing in Split View
- Use the Spell Check feature
- Create and Edit Bookmarks
- Insert and update fields
- Switch between multiple views
- Autonumbering in CSS
- Import and linking
- TOCs, indexes, glossaries, and citations
- Conditional content
- Microcontent
- Review and Collaboration
- Translation
- Generating output
- Publish output
- Publish to a RoboHelp Server
- Publish to an FTP server, a Secure FTP server, or a File System
- Publish to SharePoint Online
- Publish to Zendesk Help Center
- Publish to Salesforce Knowledge Base
- Publish to ServiceNow Knowledge Base
- Publish to Zoho Knowledge Base
- Publish to Adobe Experience Manager
- Publish to Atlassian Confluence Knowledge Base
- Publish to a RoboHelp Server
- Appendix
This article lists the system requirements for September 2022 release and Summer 2020 release of RoboHelp.
For the system requirements of earlier versions of RoboHelp, vist this page.
RoboHelp (September 2022 release)
Windows
- Intel Core i5 or faster processor (recommended)
- Microsoft Windows® 11 (64 bit), Microsoft Windows® 10 (64 bit) version 1903 or later.
- 4 GB of RAM or more is recommended
- 3 GB of hard-disk space is required for installation; additional space is required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
- 64-bit CPU and operating system
This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services.
Phone activation is not available.
macOS
- Intel Core i5 or faster processor (recommended)
- macOS v14 (Sonoma) , macOS v13 (Ventura), macOS v12 (Monterey), macOS v11 (Big Sur) or macOS v10.15 (Catalina)
- 4 GB of RAM or more is recommended
- 3 GB of hard-disk space is required for installation; additional space is required during installation
- Safari 10.0 or higher
- 64-bit CPU and operating system
This product may integrate with or allow or facilitate access to certain online services provided or hosted by Adobe (“Adobe Online Service”) or Third-Party Providers (“Third Party Online Services”). Adobe Online Service and Third Party Online Services are collectively referred to as Online Service. Online Services are available only to users age 13 years and older. Adobe Online Service require agreement to additional terms of use, Adobe.com Terms of Use (http://www.adobe.com/go/terms) and Adobe’s online privacy policy (www.adobe.com/go/terms) and Third Party Online Services are governed by terms, conditions, disclaimers, and notices found on website of such Third-Party Providers or otherwise associated with such Third Party Online Services. Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.
Supported software
- Microsoft® Word 2016, 2013 (only .docx)
- Microsoft® Office 365
- Adobe Captivate*
- Adobe Experience Manager 6.5
- Adobe Experience Manager Guides
- Adobe FrameMaker 2022 and Adobe FrameMaker 2019 Update 4 or later
*The latest version of Adobe Captivate 12.0 is now supported alongside older versions
Optional requirements
- Java Runtime Environment 8 or later (64-bit) / OpenJDK 8 or later (PDF Generation)
- Microsoft Visual Studio/ Team Explorer 2015 or later (Azure Dev Ops connections)
- Git for Windows/Mac (Git connections)
- If the JAVA_HOME environment variable is not set, you will need to set the variable to point to your Java installation directory. This environment variable is needed to run this program.
- JAVA_HOME environment variable can also be added from RoboHelp application. In application, go to Prefrences> Tools> Java Home Path.
Language versions
RoboHelp User Interface is available in the following languages:
- English
- French
- German
- Japanese
Supported browsers for published output
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
RoboHelp (2020 release)
- Core i3 or faster processor
- Microsoft® Windows® 7, 8.1, or 10
- 4 GB of RAM or more is recommended
- 3 GB of hard-disk space is required for installation; additional space is required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
- 64-bit CPU and operating system
Update 7 of RoboHelp Summer 2020 release is compatible with Microsoft® Windows 11 and 10. Update 6 and earlier releases of RoboHelp Summer 2020 release are compatible with Microsoft® Windows 10 only.
This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services. Phone activation is not available.
This product may integrate with or allow or facilitate access to certain online services provided or hosted by Adobe (“Adobe Online Service”) or Third-Party Providers (“Third Party Online Services”). Adobe Online Service and Third Party Online Services are collectively referred to as Online Service. Online Services are available only to users age 13 years and older. Adobe Online Service require agreement to additional terms of use, Adobe.com Terms of Use (http://www.adobe.com/go/terms) and Adobe’s online privacy policy (www.adobe.com/go/terms) and Third Party Online Services are governed by terms, conditions, disclaimers, and notices found on website of such Third-Party Providers or otherwise associated with such Third Party Online Services. Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.
Supported software
- Microsoft® Word 2016, 2013, 2010
- Adobe Acrobat Pro (2015 release), Pro 2017
- Adobe Captivate 2019*
- Microsoft SharePoint Online*
*These versions are supported with RoboHelp (2019 release) application. However, with RoboHelp Classic 2019, only SharePoint 2010 and Adobe Captivate 2017 are supported.
Language versions
RoboHelp (2019 release) is available in the following languages:
- English
- French
- German
- Japanese
Supported browsers for published output
- Google Chrome 65.0 or above
- Mozilla Firefox 59.0 or above
- Microsoft Edge 40.0 or above
- Microsoft Internet Explorer 11
This product is available in the following languages:
- English
- French
- German
- Japanese