RoboHelp system requirements | earlier releases

For the system requirements of the latest versions of RoboHelp, visit this page.

RoboHelp (2019 release)

• Core i3 or faster processor
• Microsoft®  Windows® 10, 8.1, or 7
• 4 GB of RAM or more is recommended
• 3 GB of hard disk space is required for installation; additional space is required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
• 64-bit CPU and operating system 
• Maximum supported screen resolution – 4K (3480 x 2160, 8-bit depth, aspect ratio 16:9)

This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services. Phone activation isn't available.

Supported software

• Microsoft® Word 2016, 2013, 2010 
• Adobe Acrobat Pro 2017, Acrobat Pro DC (2015 release)
• Adobe Captivate 2019*
• Microsoft SharePoint Online*

*These versions are supported with RoboHelp (2019 release) application. However, with RoboHelp Classic 2019, only SharePoint 2010 and Adobe Captivate 2017 are supported.

Language versions  

This product is available in the following languages:

• English
• French
• German
• Japanese

Supported browsers for published output

• Google Chrome 65.0 or above
• Mozilla Firefox 59.0 or above
• Microsoft Edge 40.0 or above
• Microsoft Internet Explorer 11

RoboHelp (2017 release)

• Intel®  Pentium®  4 or faster processor
• Microsoft®  Windows®  10, 8.1 or 7
• 1 GB of RAM (2 GB recommended)
• 3 GB of available hard disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
• DVD-ROM drive
• Maximum supported screen resolution – 4K (3480 x 2160, 8-bit depth, aspect ratio 16:9)

This software does not operate without activation. A broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services.
Phone activation is not available.

Supported software

• Microsoft® Office 365 (only documents downloaded from Office 365) or Microsoft®  Word 2016, 2013, 2010    
• Adobe Acrobat Pro (2015 release) or XI
• Microsoft®  SharePoint Server® 2013 or 2010 
• Adobe RoboHelp Server 10

Language versions  

This product is available in the following languages:

• English
• French
  
• German
• Japanese

RoboHelp (2015 release)

• Intel®  Pentium®  4 or faster processor
• Microsoft®  Windows®  10, 8.1 or 7
  
• 1 GB of RAM (2 GB recommended)
• 3 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
• DVD-ROM drive
• 1024x768 screen resolution (1280x800 recommended) with 16-bit video card

This software will not operate without activation. Broadband Internet connection and registration required for software activation, validation of subscriptions, and access to Online Services.
Phone activation is not available.

Supported software

• Microsoft® Office 365 (only documents downloaded from Office 365) or Microsoft®  Word 2016, 2013, 2010    
• Adobe Acrobat Pro (2015 release) or XI
• Microsoft® SharePoint Server® 2013 or 2010 
• Adobe RoboHelp Server 10
  

Language versions  

This product is available in the following languages:

• English
• French
  
• German
• Japanese