Error 198 happens when the installer cannot access a required file or folder. This may occur if the file or folder has incorrect or restricted permissions, if the file was removed during a manual cleanup, or if a required directory is missing.
To fix this issue, review the installation log and update permissions for the affected paths.
Check the installation log file for error codes and file paths.
Identify the parent folder (or directory) in each error message (the folder directly before the final folder in the path).
Close all Adobe applications.
Now, follow these steps to update permissions for your operating system.
Select installation failed in the error message.
Select view error log and identify the file or folder that is either missing or has restricted permissions.
Right-click the file or folder and select Properties.
Select the Security tab.
Ensure your user account has Read & execute permissions.
If needed, select Edit and update the permissions.
Install the app again.
Select installation failed in the error message.
Select view error log and identify the file or folder that is either missing or has restricted permissions.
Right-click the file or folder and select Get Info.
In the Sharing & Permissions section, find the entry for system.
Ensure it has Read & execute privileges.
If needed, select the lock icon to make changes.
If the referenced file or folder was removed during manual cleanup and no longer exists, uninstall the affected Adobe app, and install the latest version from the Creative Cloud desktop app.
