- Ensure that your computer meets the minimum system requirements.
- Update Illustrator to the latest version for improved product stability. Ensure that you restart your computer after the update.
- Back up and reset your app preferences to ensure that none of them are corrupt.
- Check the System Compatibility Report for outdated GPU driver issues. Update your GPU drivers now if you haven't yet.
- Use the Creative Cloud Cleaner tool to perform a clean reinstall of Illustrator.
Last updated on
Dec 28, 2022
- Illustrator User Guide
- Get to know Illustrator
- Introduction to Illustrator
- Workspace
- Workspace basics
- Create documents
- Learn faster with the Illustrator Discover panel
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- Introduction to artboards
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- Microsoft Surface Dial support in Illustrator
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- Modify tools
- Generative AI (not available in mainland China)
- Quick actions
- Illustrator on the web (beta)
- Illustrator on the web (beta) overview
- Illustrator on the web (beta) FAQ
- Troubleshooting issues FAQ
- Keyboard shortcuts for Illustrator on the web (beta)
- Create and combine shapes on the web
- Add and edit text on the web
- Apply colors and gradients on the web
- Draw and edit paths on the web
- Work with cloud documents on the web
- Invite collaborators to edit on the web
- Illustrator on the iPad
- Introduction to Illustrator on the iPad
- Workspace
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- Basics
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- Draw pixel-perfect art
- Draw with the Pen, Curvature, or Pencil tool
- Draw simple lines and shapes
- Draw rectangular and polar grids
- Draw and edit flares
- Trace images
- Simplify a path
- Symbolism tools and symbol sets
- Adjust path segments
- Design a flower in 5 easy steps
- Create and edit a perspective grid
- Draw and modify objects on a perspective grid
- Use objects as symbols for repeat use
- Draw pixel-aligned paths for web workflows
- Measurement
- 3D objects and materials
- Color
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- Select and arrange objects
- Select objects
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- Puppet Warp
- Scale, shear, and distort objects
- Blend objects
- Reshape using envelopes
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- Global editing
- Type
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- Reflow Viewer
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- Format paragraphs
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- Find missing fonts (Typekit workflow)
- Arabic and Hebrew type
- Fonts | FAQ and troubleshooting tips
- Creative typography designs
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Fix common crash issues in simple steps
Perform these steps in sequence until the crash is fixed:
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