Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
Last updated on
18 Sep 2024
Use the Creative Cloud desktop app to find and install previous versions of your Creative Cloud apps. We provide installers for our current apps and the previous major version of each.
How to install previous versions of your Creative Cloud apps
Note:
To retain your app preferences, uninstall the current version before installing the previous version. When prompted to preserve preferences, select Keep.
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Click on the app tab, scroll down to the app you want to install and select the More actions icon
next to it.
The three dots present on each application tile open More actions drop down menu. The three dots present on each application tile open More actions drop down menu. -
In the drop-down list, select Other versions.
Click on Other versions to find the version of the application you are most comfortable with. Click on Other versions to find the version of the application you are most comfortable with. -
In the list that appears, find the app version that you want to install, and select Install.
Upon selecting Install, a new pop-up window will open, here select Continue. Upon selecting Install, a new pop-up window will open, here select Continue. Your app's desired version starts getting installed.
Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app.
How to retain previous versions of your app
When you install a new version of a Creative Cloud app, its previous version is removed by default. However, you can set a preference to retain the previous version.
For Enterprise users
If your organization has disabled auto-updates, the auto-update option will not appear in the Creative Cloud desktop app.
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Select the Account icon in the upper right of the Creative Cloud desktop app, and then select Preferences.
This will open up the Preferences window. This will open up the Preferences window. -
Select the Apps tab in the sidebar and enable the Auto-update option.
Switching to Auto-update will save you from manually updating each application. Switching to Auto-update will save you from manually updating each application. -
On the desired app, select Advanced options.
You can select the Advanced options for multiple applications. You can select the Advanced options for multiple applications. -
Deselect Remove older versions, and then select Done.
Unselecting this option will allow the application/s to auto-update easily while keeping your desired version. Unselecting this option will allow the application/s to auto-update easily while keeping your desired version.
