Adobe Captivate 11.8.1 Release Notes

This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Adobe Captivate documentation. 

Looking to download Captivate 11.8.1?

Head over to the Captivate downloads page and try out the new update.

What's new and changed in this update

macOS Ventura

Captivate 11.8.1 now supports macOS Ventura.

NEW READSPEAKER VOICES

We've added new and improved ReadSpeaker (formerly NeoSpeech) voices in this update. The following voices are newly added:

• Sophie (US English)
• Ashley (US English)
• Mark (US English)
• Alice (British English)
• Adam (British English)
• Hyeryun (Korean)
• Violeta (Mexican Spanish)

What we've removed in this update

SWF workflow

In this update of Adobe Captivate, we've removed the workflows to publish or preview a project as SWF. Since Flash is now End of Life, the related workflow is removed in Adobe Captivate.

Captivate Draft

We'd already announced the End of Life of Adobe Captivate Draft. In this update, we've removed the option from the User Interface.

Adobe Learning Manager

Adobe Captivate Prime is now renamed to Adobe Learning Manager.

Soundflower Virtual Audio Driver is deprecated

Soundflower virtual audio output device is not supported on macOS Ventura.

We've replaced Soundflower (2ch) with BlackHole 16ch.

System requirements

For Adobe Captivate system requirements, see System Requirements.

Update to the latest version

Bugs fixed in this update

• When importing a video from Vimeo, the import got stuck at 50% and would go no further. Clicking the Cancel button produced the error message, “Video encountered an internal error”.
• We've upgraded Node and Java to their latest versions, which fixed a few vulnerabilities.
• If there are overlapping buttons, the Jump to Bookmark action does not allow you to jump to previous bookmarks.
• Updated Adobe Media Encoder to version 2023.
• In some cases, after you record a system audio to a slide and then playing the file, the audio is not clear.
• Audio starts playing unexpectedly when moving to the next slide.
• After adding a video demo in a blank project and publishing the project, on viewing it, you only see a loading icon on the slide.
• The messages in Help > Access Adobe Resources did not appear properly.
• In a tab interaction, few themes are not visible when the project is previewed or published.
• A signature on a certificate widget doesn't appear in an HTML5 output.
• An updated Chromium Embedded Framework (CEF) that addresses issues related to Asset Panel, geolocation, and SCORM Cloud preview.

Known issues

Windows and macOS

• While importing flv and f4v files, an error occurs. As a workaround, use Adobe Media Encoder to convert these files into mp4, and then import them to Adobe Captivate. There may be a few MP4 files that produce errors upon importing to Adobe Captivate. In such cases, re-convert the files using Adobe Media Encoder, and then import the files in Adobe Captivate.
• Adobe Fonts don't render during live preview/preview.

macOS

• For Video Demo and Device Capture workflows, set the FPS to 30 or higher, while publishing to MP4. Not doing so will result in a slow-performing MP4.
  
• On the Edit Video Timeline dialog, the Preview option is disabled for each slide.
  
• Speech and audio management keyboard shortcuts don't work as expected. For more information, see Keyboard shortcuts.

Windows

• On previewing a video demo, a blank gray frame appears at the end of the recording. As a workaround, trim off the last frame of the video, and publish the recording.

Customer care

Customer Service 

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact. 

Support Plan Options and Technical Resources 

If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/ and click on Change beside the country name in order to select your own area. 

Free troubleshooting resources include Adobe’s support knowledge base , Adobe user-to-user forums and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. 

If you are having any issues with installing or uninstalling Adobe Captivate, please try rebooting your system prior to contacting Support.