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Fixed issues

This document lists the customer reported issues that were fixed in each release.

Fixed issues in the August 2024 release (version 24.6)

  • For files with subtitles, Media Encoder would also burn them in regardless of the caption export option selected.
  • Whatever is the adaptive bit rate preset (high, medium,  or low) in the video setting, the bit rate remains the same during export.
  • The issue of frame aspect ratio linking or unlinking in the video settings is fixed. 

Fixed issues in the June 2024 release (version 24.5)

  • Various performance improvements on open dialogs (New Encoding Preset, Export Settings, Ingest Dialog) for macOS.
  • Video effect manager in AME does not list fxFactory effects on Mac.
  • Improved Enhance Speech results for low audio levels.
  • Korean users on a Windows OS could crash when selecting the "MP2" Audio Codec under Waveform Audio's export settings.
  • Data entered in the Export Metadata dialog is now retained when exiting and re-entering Export mode.

Fixed issues in the May 2024 release (version 24.4)

  • The source range is set to Custom (instead of Entire Clip) when importing a file from Media Browser.
  • Fixed several performance issues in the queue panel, especially with many items in the queue
  • Failure to copy-ingest in Media Encoder with folder-based media such as Sony HDV and Canon XFHEVC
  • No offline media warning when importing an After Effects composition
  • Media Encoder ignores startTime in encoderWrapper.setWorkArea if no audio exists
  • Exports with Adaptive Bitrate Presets have different file sizes in Dynamic Link vs. Native Import mode
  • HEVC encodes using Main10 profile and software encoding export options, resulting in an application crash. Mainly affects 2023 Mac models, with M3, M3 Pro or M2, M2 Pro chips.
  • Smart renders using Dolby Hybrik generated QT ProRes source files experienced extremely long export times.

Fixed issues in the March 2024 release (version 24.3)

  • Audio preparation for Premiere Pro projects with many audio files takes an extremely long time.
  • Fixed various performance issues related to many files in the queue.
  • Some AVC Intra files were not correctly released after use, causing multiple issues, such as the watch folder feature in Adobe Media Encoder not correctly moving files after encoding.
  • Interlaced footage loses field 2 in Media Encoder when using DynamicLink.
  • System could go to sleep while the queue is running, which stops all further encoding.
  • Artifacts present when rendering AVI files with Alpha Channel.

Fixed issue in the December 2023 release (version 24.1.1)

  • A crash results when attempting to import some ARRI,  AVCHD, Canon XF, Panasonic P2, Canon RAW  XDCAM EX, or XDCAM HD  clips when ingest-copy is enabled. 

Fixed issue in the December 2023 release (version 24.1)

  • Third-party audio effects in a Premiere Pro sequence would fail to render in Media Encoder when Import sequences natively are turned on.
  • Update to newer versions was deleting the custom preset view.
  • Scrolling wheel behaviour was not reflecting Windows settings.
  • Missing fonts warning was not displayed when using non-native Premiere project import.
  • Missing fonts warning was not displayed when importing After Effects compositions.
  • HEVC / H.265 files exported from an Apple silicon computer play smoothly but perform poorly when scrubbing.
  • Source range settings were incorrect when sending export jobs directly to the Media Encoder.

Fixed issue in the October 2023 release (version 24.0.2)

  • Third-party audio effects are not rendered when Adobe Media Encoder > Settings > General > Premiere Pro > Import sequences natively is enabled.

Fixed issues in the October 2023 release (version 24.0)

  • Estimated time remaining when encode is paused for a while.
  • Updated system requirements to support AVX2 on x86 AMD and Intel hardware for better performance.
  • Dropping Rosetta support on Mac to use more advanced CPU instructions for better performance.
  • The "Zoom Level" feature is activated when we add "+" and "-" signs to the Top, Bottom, etc. Crop dimensions in Export Settings.
  • Publishing to X (formerly Twitter) with new APIs.
  • Improved information about loading plug-ins. On the first launch, indexing all available plug-ins may take some time. This only happens once.

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