Manage Adobe Connect Events

You can view various types of information about an event from the Adobe Connect Central application. Administrators, event hosts, and a user with permissions to manage an Event library folder can view event information.

View a participants list

View an uploaded content list

You can view a list of content that is uploaded to Adobe Connect Server. An administrator, an event host, or a user with permissions to manage a specific Event library folder can view the content list.

Viewing data about events

The Event Dashboard provides a graphical representation of statistical data related to your events. To view the Dashboard, click the Event Dashboard link under the tab bar, at the top of the Event window.

The data reflects the events in your My Events folder. The data appears in one-bar graph showing the most active events over the last six months (determined by the number of sessions). You can click any individual event in the graph to view more detailed information about the event.

Viewing status of emails for an event

Event Managers can track the status of emails sent for an Event against all email triggers. The option is available in the Email Options tab under an event.

The status has one of the following values and reasons:

When an event is not yet published or when a published event is canceled.

The emails are queued to be sent.

Successfully sent the emails.

Users can opt out of receiving event invitations. This status against a user indicates this scenario.

If for some reason an email cannot be sent, for example, in case of an erroneous email address.

Event Catalog

To improve event discovery, Adobe Connect automatically generates a master Event Catalog listing all the events published to the catalog. The Events Catalog can be embedded in any website using the embed code from the settings. It is also possible to create multiple folder-level event catalogs for folders in the Event Management tab. The Event Catalog provides a list view and a date view for event listing.

An Event Catalog lists all the upcoming events for an Adobe Connect account on a single page. You can also edit the list of events and change the order of events in the catalog. Events can be filtered based on tags and featured events can be highlighted in a carousel.

Access the Event Catalog

You can view a list of events that appear as a catalog on your organization’s website when you publish the events. You can also edit the list and change the order of events in the list.

View pre-filtered Event Catalog

To highlight a specific category of events, you can share the URL of the Event Catalog pre-filtered using a particular tag. You can construct this URL using the ID of the tag.

You can now share this constructed URL. By visiting this URL, the readers can view only the events of the specific category.

note: Only the Event Administrators can apply the Featured Events tag to an event.

Set Event Catalog branding

The Event Administrators can customize the layout and branding of the Event Catalog. To customize the Event Catalog:

1. In Adobe Connect Central, click the Event Management tab.

2. Choose Event Catalog, and then click Edit.

3. Edit the template in the design view.

Event administration

Event Administrators manage Adobe Connect events for their entire organization. Event Administrators manage permissions for individual users and groups, set permissions for Event Managers, and create additional Event Administrators and Event Managers. They are also responsible for managing group memberships for users, event tags, email aliases, analytics administration, the Event Catalog, and shared templates. Event Administrators can highlight any event as a featured event.

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Editing group membership

Event Administrators can add or remove members from the Event Managers group. They can use Editing Group Membership option to assign the Event Manager role to a group or a person

To add or remove members from groups:

Enabling analytics

Adobe Connect Central provides event reports using a web application. If you have an Adobe SiteCatalyst account, you can also access event data in your Adobe SiteCatalyst account.

To enable analytics:

After you enable analytics, reporting database is synchronized periodically. It may take up to a day for you to view event reports.

Managing event tags

Tags enable users to filter events on your organization’s website or other websites where you publish the event. If you apply the Featured Events tag to an event, it appears in the Featured Events section of the Event Catalog.

To add tags to an event:

You can add a tag to the list. You can also delete an existing tag from the list or modify the tag.

Managing email aliases

Adobe Connect Central lets you configure email aliases to which event registrants can send email queries. In addition, you can send responses from the alias.

To add an event alias:

You can add an email alias to the list. You can also delete an existing email alias from the list or modify the alias.

Managing Campaign IDs

Event Administrators can create campaign IDs that can be used across the organization. Use of consistent campaign IDs add uniformity and ease of use to campaign tracking. To know more about Campaign mapping and ID management, see Manage Campaign IDs.

Configuring the format of the User Information Report

Event creators can access the event report provided out of the box and also the custom reports titled user information report. Event Administrators can create New Export Template and define the data that appears in an exported CSV file.

Creating an export format

Editing an existing export report

Delete an existing export report

Change the default export report

Managing Shared Templates

Event Administrators have considerable flexibility in designing pages, catalog, and emails for an event. Before they create an event, a template to address the requirements is required. Adobe Connect supports shared and private templates. An Event Manager can create only private templates and an Event Administrator can create only shared templates. Event Administrators can create shared templates to address the various requirements of your organization. Also, only Event Administrators can edit such templates. Typically, shared templates are created to ensure consistency and branding for all your organization’s communications.

Event reports

Adobe Connect sends tracking data to Adobe SiteCatalyst for reporting purposes. Adobe Connect uses Adobe SiteCatalyst reporting tools to provide event reports based on this data. The reports display event statistics from different perspectives.

You can access event reports using the Adobe web application. If you have an Adobe SiteCatalyst account, you can access event data in your account in addition to the reports using the Adobe web application.

An event host, administrator, or a user with permissions to manage a specific event library folder configures event reports.

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Opt out from tracking

Enable opt out to provide an option to the participants to opt out from providing non-explicitly submitted information to hosts. When participants choose to opt out, Adobe Connect excludes engagement index and private chat message count when reporting meeting information to hosts. Adobe Connect continues to report generic event-related information.

Opt out option, if provided by hosts, is available for participants of Adobe Connect meetings, virtual classrooms, seminars, and events. However, if a meeting, a virtual classrooms, or a seminar room is associated with an Event, the opt out settings of the Event take precedence.

If the opt out option is enabled, Adobe Connect indicates so in each report tab. Only Account Administrators can enable opt out. To know more about enabling the opt out functionality, see Enabling analytics. Also, see Configure Engagement Tracking for more details.

View Event Reports

Data stored by Adobe Connect

Adobe Connect and Adobe SiteCatalyst captures and processes host, participant, and event data, to generate the various reports and provide detailed analytics. Adobe Connect also displays individual engagement level in the Attendees pod, in the meeting.

Following is the list of the various participant and event details stored.

• The following activities of an individual are captured:

  • Poll responses

  • Q&A activity

  • Login time

  • Event registration answers

  • Files downloaded

  • Event login

  • Campaign ID with which registration form was accesses

• The following activities in a meeting are captured, without capturing the participant identity:

  • Meeting per minute Engagement

  • Meeting per minute Attendance

  • Meeting total Chat count

  • Meeting Attendee status change count

• The following event registration activities are captured:

  • Individual Registration page answers

  • Registration complete

  • Campaign ID used with the registration form

• The following data in a course or a curriculum is captured:

  • Interactions answered in courses (question data)

  • Overall tracking data like, Score, Status, Time, Location, and Quiz data

  • Number of attempts

  • Time spent consuming the content

  • Date and time when a course is undertaken

  • Curriculum ID, if a course is launched from a curriculum