Enroll in the Admin-initiated two-step verification

Last updated on Dec 16, 2024

Applies to enterprise.

If the admin in your school or company has setup two-step verification, you'll receive an email. Learn how to enroll in this service.

What is two-step verification?

Two-step verification is an additional authentication method that makes your Adobe account more secure. You can use the Adobe Account Access app to sign in securely or receive sign-in verification codes by email or text message.

Two-step verification for your Adobe account is optional unless the IT admin has enforced this in your school or company.

Why have I received an email to enroll in two-step verification?

To strengthen the security in the Adobe accounts, you admin has enforced two-step verification for all users across your school comapny account. You are required to enroll for this service the next time your sign into your Adobe account.

How to enroll

When your IT admin enforces two-step verification in your school or company, you will receive an email.

Either click Sign in on the email, or the next time you sign in, you will be prompted to enroll in this service.

Note:

If you have already setup two-step verification, you will receive the email, but you will not be required to sign in again.

In the email, click Sign in.

You will be prompted to enter your existing username and password.

After signing in, the following dialog shows that your admin has set up two-step verification.

Click Continue.

Enter the code we've sent to your email address.
Add your mobile phone number to your account.

In case you forget your password, we will use this to recover your account.
Confirm your phone number by entering the code we've sent.
Your two-step verification is set up.

Click Continue to get back to your Adobe account.

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