Fix common errors in Creative Cloud Libraries for Zapier

Sign in again with your credentials or add a new account. To add a new account, click + Add a New Account when choosing an account for your zap.

This issue occurs when you are trying to set up trigger for an account with no library in it. To fix this, create a library in the Creative Cloud account that you are using for the trigger event. Or, add another Creative Cloud account with an existing library.

This happens when you delete an element in a library (or the library itself) after setting up a zap for it. When selecting a library or element for your zap:

1. Select Clear Current Choice at the bottom of the drop-down options to reload the list.

3. Then, go through the list again to review the available options for the library and element.

3. Edit the zap again to connect an available library or element.

This issue occurs when you run a zap for a deleted library. Ensure that the library still exists, and then edit the zap again. Or, add back the library to your Creative Cloud account, if it has been deleted accidentally.

If your newly created library is not showing up  when creating a zap:

1. Select Clear Current Choice at the bottom of the drop-down options to reload the list.

2. Then, select the new library and continue setting up your zap.

If your newly created element is not showing up when creating a zap:

1. Select Clear Current Choice at the bottom of the drop-down options to reload the list.

2. Then, select the new library and continue setting up your zap.

Ensure that you only upload supported graphic file types (JPEG, JPG, PNG, TIFF).  

Ensure that your uploads are less than 10 MB in size, or reduce the file size.