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Adobe Connect Meeting
- Start, attend, and manage Adobe Connect meetings and sessions
- Host and Presenter Area in Adobe Connect
- Adobe Connect application for desktop
- Adobe Connect pre-meeting diagnostic test
- Adobe Connect Central home page
- Share content during a session
- Update and manage Adobe Connect meetings
- View meeting reports and analytics data
- Work with Pods
- Reactions in Adobe Connect room
- Accessibility features in Adobe Connect
- Create virtual meeting rooms and arrange layouts
- Breakout rooms in Adobe Connect meetings
- Manage meeting attendees in Adobe Connect
-
Adobe Connect administration and maintenance
- Enabling Adobe Connect HTML client
- Enabling single sign-on in Adobe Connect
- Change the timeout period
- Configure audio providers for Universal Voice
- Create and import users and groups in Adobe Connect
- Enhance Adobe Connect account security
- Generate usage reports in Adobe Connect Central
- Administer and manage Adobe Connect accounts
- Manage users and groups
- Set permissions for library files and folders
- Back up user data, database, and settings of Adobe Connect server
- Build custom reports from the Adobe Connect database
- Maintain disk space and clean cache on an Adobe Connect server
- Manage and monitor Adobe Connect server logs
- Start and stop Adobe Connect services
-
Adobe Connect Training and Seminars
- About Adobe Connect courses and curriculum for training
- Conduct trainings with Adobe Connect
- Create and manage seminars
- Create training courses in Adobe Connect
- Create and manage training curriculum in Adobe Connect
- About Virtual Classrooms in Adobe Connect
- Adobe Connect reports to monitor training features
- Participate in Adobe Connect training sessions and meetings
- Session dashboard
- Closed captioning in Adobe Connect
-
Audio and video conferencing in Adobe Connect
- Audio in Adobe Connect meetings
- Record and play back Adobe Connect meetings
- Video in Adobe Connect meetings
- Manage user content in Adobe Connect
Learn about the event analytics dashboard for Adobe Connect Webinars.
The Event Analytics Dashboard is a powerful tool designed to empower marketers in tracking webinar performance and identifying high-intent prospects for precise targeting, ultimately enhancing conversion rates. This dashboard provides a comprehensive tracking of participant interactions, offering detailed reports on individual participants and session performance. Additionally, it delivers analytics-driven feedback on content and layouts that have yielded higher engagement, enabling you to refine and enhance the value of your future webinars.
The following topics are covered in this article:
Use the following steps to view the event analytics dashboard.
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Select the Events tab from the top menu bar.
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Select the User Events tab from the menu bar.
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From the Event list, select the event for which you want to view the dashboard.
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Select the Reports tab from the menu bar.
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Select Go to dashboard under Event Analytics.
Access event analytics dashboard Access event analytics dashboard
The event analytics dashboard is accessible 45 to 120 minutes after the scheduled event ends.
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The dashboard consists of the following:
- Event summary: Provides a summary of the event's live and on-demand performance.
- Engagement: Provides an overview of the live webinar's performance.
- Interactions: Provides a detailed view of participants engagement across pods.
- On-demand: Provides a detailed view of engagement in the on-demand session.
- Attendee activity: Provides consolidated view about engagement.
- Download reports: Download reports for engagement in different pods.
Event summary
The summary includes the overall performance of both live and on-demand events and the recording of the event. The summary outlines the number of registrations, attendees, duration of the event, number of views of the recording, and much more.
From the left panel, select Event summary to view live and on-demand event summary. Select Event summary (PDF) to download the summary. The overview is classified into different sections.
Engagement
The Engagement tab provides an overview of the live webinar's performance. It includes key metrics, engagement over time, and participant interactions. This overview helps organizers evaluate the event's success and identify areas for improvement.
From the left panel, select Engagement to view the live session’s performance. Select Engagement summary (PDF) to download the performance summary of the live session. The overview is classified into different sections.
Interactions
This interface shows how attendees interact and engage in the session from Interactions. It tracks responses to polls, Q&A metrics, reactions from attendees, and dropped links and files from respective pods. Hosts can also download interaction reports of these pods. The Interactions tab provides a detailed analysis of participant's interaction with various engagement elements used in the live webinar.
Select Interactions from the left side panel to access the Interactions tab.
The Interactions section consists of the following tabs:
Polls
The poll tab displays poll questions and the distribution of participant responses. The visualization for every poll question displays the following information:
- Type of poll question
- Multiple choice, multiple answer, or short answer type question
- The poll question
- Number of responses
- Duration for which the poll was open and accepting responses
- The distribution of responses across various options
Select Poll report (CSV) to download the poll responses.
Quiz
The quiz tab displays the analysis of quizzes held during the webinar. The visualization for every quiz displays the following information:
- Total participants who participated in the quiz
- Number of participants who submitted the responses to the quiz
- The number of questions in the quiz. Select View list to view the questions.
- An average accuracy of responses received. Select View leaderboard to view the accuracy and results.
- Average time taken to attempt the quiz
Select Quiz report (.ZIP) to download the quiz report that includes questions, leaderboard, and total time taken. Select View detailed report to view the same report without downloading.
Other interactions
The tab allows you to view metrics of Q&A, file downloads, and reactions during a live session. The tab contains the following panels:
Select Download interaction reports from the top-right dropdown to download reports of different pods. Download the QnA report, Links & files report, and Reactions report from here for better tracking.
The engagement information across pods is available in different sections.
On-demand
This interface provides an overview of the On-demand session. You can view performance metrics, views over time, and the duration of the session. It helps you track participant engagement in the on-demand session.
Select On-demand report (CSV) to download the summarized report of the on-demand session.
Participant activity
This section lets you view consolidated information about each participant's engagement.
The table consists of the following:
- Engagement level of each participant. You can also sort them from high to low or vice versa. Learn about engagement level classification from Participant engagement level.
- Duration of the session attended by the participant.
- Number of polls answered.
- Number of polls answered.
- Number of links clicked.
- Number of questions asked in Q&A pod.
Select Attendee activity report (CSV) to download the participant activity report.
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From the left panel, select Download reports.
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Select Download all (.zip) to download all the available reports. All the available reports are downloaded as a single compressed zip file
Download reports for different activities Download reports for different activities Select
icon next to each report to download them individually.
The Event Analytics dashboard consolidates various participant interactions in Adobe Connect into a single engagement-level classification. Based on their interactions during the webinar, participants are categorized into high, medium, or low engagement levels. This gives users a unified metric to score leads and identify top prospects.
Understand the criterion for classifying the engagement level for each participant:
Engagement level |
Classification criterion |
High |
Participants who fulfill all the below criteria:
|
Medium |
Participants who fulfill all the below criteria:
|
Low |
All participants who are not classified as either high or medium. |
On-demand
The dashboard summarizes the session recording's performance, highlighting key metrics and views over time. It helps in evaluating the participant's engagement in on-demand sessions.
Select On-demand report (CSV) to download the performance summary of the on-demand session.