Unable to launch Adobe applications on Windows | vcruntime140_1.dll error

Last updated on Mar 27, 2026

If you get the following error when launching Adobe applications (e.g. Adobe Photoshop, Adobe Illustrator, Adobe Lightroom Classic, Adobe Premiere) follow the resolution steps mentioned below.

Note

If you have Visual Studio or Visual C++ installed on your computer, uninstall them before proceeding with resolutions steps.

Resolution steps:

1. Click on the link to download latest supported Visual C++ downloads

2. Under the Visual Studio 2015, 2017 and 2019 section on this page, download the following executable file:

x64: vc_redist.x64.exe

3. Run the downloaded executable file.

4. Restart your computer.

5. Launch Adobe application.

Swap or change your Adobe email address to a previously used one

Fix "You don't have permission to shut down this computer" | Windows

Learn

Learn with step-by-step video tutorials and hands-on guidance right in the app.

Community

Join discussions, find answers, learn from experts, and share your knowledge.

Adobe Home

Access your favorite Creative Cloud apps, services, file management, and more.