Adobe Creative Cloud Beta FAQ

Last updated on Nov 6, 2024 | Also applies to Adobe After Effects, Adobe Character Animator, Adobe Premiere Pro

Learn how to join the Beta program, install and open Beta builds, uninstall Beta builds, join the Community, and share your feedback.

What apps are included in the Beta program

Adobe has new Betas available all the time. To access some of our popular Betas, see Popular Beta offerings.

How do I install the Creative Cloud Beta apps

Select the Creative Cloud icon in your Windows taskbar or the macOS menu bar to open the Creative Cloud app.
Select Apps -> Beta.

Explore the Creative Cloud desktop app and understand how to install your Beta apps.
In the Beta apps section, select Install for your Beta app.

Where are Beta apps installed?

Beta builds are installed in their own folder—for example, Photoshop (Beta)—separate from the release versions of the app. This lets you evaluate Beta builds without affecting your work with the release versions. Beta apps have separate preferences and default user documents folders that won't change the user settings in your existing installation.

What Beta app usage information does Adobe collect, and what are my choices?

To personalize your experience and improve our products, Adobe may collect the following information:

System information (devices, operating system, amount of memory installed, and screen resolution).
Adobe product information (version number).
Information about your documents (only the number of pages and unique document identifiers and not the content in your documents).
Document usage information, such as how many times you open a document.
How you interact with the Adobe apps and how the Adobe apps interact with your content, including the features you use and the options you select.

Your regular app settings don't apply to Beta apps. If you don't want to share information about your Beta app usage with Adobe, you can continue using our release versions of the app.

How do I open Beta apps?

Select the Creative Cloud icon in your Windows taskbar or the macOS menu bar to open the Creative Cloud app.
Select Apps -> Beta.

You'll see a list of installed Beta apps.

Explore the Creative Cloud desktop app and understand how to open your Beta apps.
Find your installed Beta app and select Open.

How do I leave the Beta program?

To leave the Beta program, uninstall the Beta builds at any time through the Creative Cloud desktop app.

Select the Creative Cloud icon in your Windows taskbar or the macOS menu bar to open the Creative Cloud app.
Select Apps -> Beta.

Explore the Creative Cloud desktop app and understand how to uninstall your Beta apps.
In your app, select the three dots icon (…) -> Uninstall.

How do I enable beta apps to update automatically?

Beta builds are updated periodically and you can update Beta builds when available.

You can also enable the Auto-update option in the Creative Cloud desktop app for your apps.

Select the Creative Cloud icon in your Windows taskbar or the macOS menu bar to open the Creative Cloud app.
Select the Account icon in the upper right, and then select Preferences.

View various options that are available with your account and understand the terms of use and privacy policy.
Select Apps -> Auto-update for your Beta app.

Set your Beta app to auto-update so you don't miss the updates.

Enterprise customer? Your organization may have disabled the auto-update option. Contact your IT department for further assistance.

How do I provide my feedback to Adobe?

You can provide the feedback in one of the ways:

In the upper-right corner of the Creative Cloud app, select the Help and resources icon to get help, ask the Community, or contact Adobe.

The Creative cloud desktop app is open and the Help and resources icon is highlighted and it is displaying the options to get help, ask the community, or contact Adobe. — View various options available to get help while using the Creative Cloud app.

In the upper-right corner of the Creative Cloud app, select the Provide feedback icon to report a bug, request a new feature, or visit the Adobe Beta community.