Last updated on
8 Oct 2024
Product support is available for the products and versions listed below. Products without a version number are continuously updated, and the latest update is supported. The level of support may differ among versions and among products. Please consult the following pages for more details:
| Supported perpetual products | Versions |
|---|---|
| Adobe Access | 4.0 |
| Adobe Acrobat Classic | 2024 |
| Adobe Acrobat Pro 2020 | 2020 |
| Adobe Acrobat Standard 2020 | 2020 |
| Adobe Business Catalyst | |
| Adobe Captivate Classic | 2019 |
| Adobe Central Pro Output Server (and related products) | Info |
| Adobe ColdFusion | Releases 2021 and 2023 |
| Adobe ColdFusion Builder | Releases 2016 and 2018 |
| Adobe Connect | Adobe Connect 10.5 and later versions. |
| Adobe Connect Enterprise Server | 9 |
| Adobe Content Server | 6 |
| Adobe Contribute | 6.5 |
| Adobe Creative Cloud | |
| Adobe Creative Cloud for teams | |
| Adobe Creative Cloud for enterprise | |
| Adobe Creative Suite Design & Web Premium | (Gold Plan Info) |
| Adobe Creative Suite Design Standard | (Gold Plan Info) |
| Adobe Creative Suite Master Collection | (Gold Plan Info) |
| Adobe Creative Suite Production Premium | (Gold Plan Info) |
| Adobe Digital Editions | 4.5 |
| Adobe Director | 12 |
| Adobe Document Cloud | |
| Adobe Document Server | Info |
| Adobe Flash Media Server | 4.5 |
| Adobe FrameMaker | - September 2022 release - Summer 2020 release (security patches only) |
| Adobe FrameMaker Publishing Server | - December 2022 release - Summer 2020 release (security patches only) |
| Adobe LiveCycle Designer | Info |
| Adobe LiveCycle products | Info |
| Adobe Marketing Cloud | |
| Adobe Media Server | 5.0 |
| Adobe PhoneGap Build | |
| Adobe Photoshop Elements | Releases 2025 and 2024 |
| Adobe Premiere Elements | Releases 2025 and 2024 |
| Acrobat Reader | (Gold Plan Info) |
| Adobe RoboHelp | - September 2022 release - Summer 2020 release (security patches only) |
| Adobe RoboHelp Server |
RoboHelp Server 11 |
| Adobe Technical Communication Suite | September 2022 release |
| Support for Gold Plan Members | End of Support |
|---|---|
| Adobe Acrobat Pro 2020 | 06/01/2025 |
| Adobe Acrobat Standard 2020 | 06/01/2025 |
| Adobe Acrobat Pro 2017 | 06/06/2022 |
| Adobe Acrobat Standard 2017 | 06/06/2022 |
| Adobe Acrobat 2015 (classic) | 04/07/2020 (extended until 7/7/2020) |
| Adobe Acrobat XI Pro | 10/15/2017 |
| Adobe Acrobat XI Standard | 10/15/2017 |
| Adobe Acrobat X Suite | 11/23/2015 |
| Adobe Acrobat 3D 7.x | 01/30/2011 |
| Adobe Acrobat 3D 8.x | 05/29/2012 |
| Adobe Acrobat 9 Pro Extended | 06/26/2013 |
| Adobe Acrobat Professional 8.x | 11/03/2011 |
| Adobe Acrobat 9 Pro | 06/26/2013 |
| Adobe Acrobat X Pro | 11/15/2015 |
| Adobe Acrobat Standard 8.x | 11/03/2011 |
| Adobe Acrobat 9 Standard | 06/26/2013 |
| Adobe Acrobat X Standard | 11/15/2015 |
| Creative Suite and point products CS5, CS5.5 | 01/31/2014* |
| Creative Suite and point products CS6 | 06/01/2014** |
| Acrobat Reader 8.x | 11/03/2011 |
| Acrobat Reader 9.x | 06/26/2013 |
| Acrobat Reader X | 11/18/2015 |
| Acrobat Reader XI | 10/15/2017 |
| Adobe FrameMaker XML Author | 08/22/2018 |
*Active Gold Support contracts for CS5 and CS5.5 that were purchased before January 31, 2014, remain valid.
**Active Gold Support contracts for CS6 with end dates after June 1, 2014, remain valid, with the following limitations:
- CS6 feature releases, updates, and new versions are discontinued
- Security patches are reviewed on a case-by-case basis
- Assisted support is available until May 31, 2017, for issues related to accessing the product, including downloading, deploying, and installing
- Assisted support for product troubleshooting and how-to questions is available only with active Gold Support contracts
- Customers with active Gold Support contracts purchased before January 1, 2014, for CS5, CS5.5, and CS6 products receive comprehensive assisted support through their contract end dates
- Extra or extended Gold Support packages aren’t available for purchase