Exit codes 30 and 31 "low disk space" errors | Creative Suite

See Exit codes 30 and 31 "low disk space" errors | Creative Cloud.

When installing a product, you see one or both of the following messages in the product installer log file:

• Exit Code: 30 – Installation done with errors due to low disk space
• Exit Code: 31 – Installation failed due to low disk space

Solution 1: Free up hard disk space

Increase the amount of free hard drive space so there's enough room to install your product. Then install the product again.

To find out how much space you need, see the system requirements.

See Free up disk space in Windows.

See How to free up storage space on your Mac.

Solution 2: Create a local admin user account

Create a new local user account with administrator privileges, and log in using that account. Then install your product again.

See Create a local user account in Windows 10.

See Create a user account.

See Create a user account.

See Set up users on your Mac.