Change email in the legacy Acrobat Sign interface

Last updated on Aug 8, 2024

Note:

The article below is intended for customers who manage their user licenses in the Adobe Acrobat Sign native system.

Customers using the Adobe Admin Console for user management should refer to this article >

Change your email address in the legacy Acrobat Sign environment

All Adobe Acrobat Sign User IDs are associated with an email address. You can change the email address that is associated with your Acrobat Sign User ID. However, the system only allows an email address to be associated with a single User ID at any given time.

If you change your email address, your documents and shares persist.

Log in to your account, select your user icon in the upper-right corner, and choose Profile Settings from the pop-down menu.
Select the Change Email Address link.
Change the email address in the Email Address and Confirm Email Address fields, ensuring that they are the same.
Select Save when done.
You are taken to a page confirming that your email address has been changed and a verification email has been sent.
Check the inbox of the email address you changed your account to and select the link provided in the message.