Installing Adobe Captivate

Last updated on Jun 29, 2023 | Also applies to Captivate

Installing Adobe Captivate (2017 release)

Note:

The instructions below are specific to Windows.

1. Before you install, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows. It is also recommended to temporarily turn off virus protection during the installation process.

2. Ensure that you have administrative privileges or can validate as an administrator.

3. Perform the following steps:

• Insert the DVD in the DVD-ROM drive, and follow the on-screen instructions. If the installer does not launch automatically, navigate to the Adobe Captivate folder found at the root level on your disk and double-click Set-up.exe to start the installation process.

• If you have downloaded Adobe Captivate (2017 release) from the web, open the downloaded folder, navigate to the Adobe Captivate folder, double-click Set-up.exe, and then follow the on-screen instructions.

If you are installing as an upgrade, the installer checks your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.

Double-click Setup.exe. You can see the following dialog with options to try or buy the product.

Try or buy screen
If you have purchased a copy of Captivate, click Install.

Log in with your Adobe credentials.

Sign in to install
To accept the license agreement, click Accept.

License agreement screen
Enter the serial number that you received after purchasing Captivate.

Enter serial key
Enter the installation directory. By default, Captivate gets installed in C:\Program Files\Adobe.

Install location

Choose the option Adobe Captivate 2017 (64-bit) and click Install to start installing Captivate.