Apps prompt for proxy credentials provided in Creative Cloud

On macOS, sometimes Adobe apps prompt for proxy credentials even if this is already provided in Creative Cloud desktop app

Issue description

If a user is behind an authentication proxy, the user provides the proxy credentials in the Creative Cloud App. On launching an Adobe application, a display box is displayed prompting the user to enter the proxy credentials (for authorization and licensing related calls) again. This happens although the user has provided them earlier.

Resolution

Provide credentials again and select Save in Keychain control.

Once the credentials are entered in the app and the user opts for remembering the credentials, it should not display a dialog box prompting to enter the proxy credentials again.

 Adobe

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Adobe MAX 2024

Adobe MAX
The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online