Adobe Connect technical specifications and system requirements

Additional requirements

Connection:

• Minimum 512 Kbps for students, webinar participants, and meeting attendees.
• Minimum 1 Mbps (wired connection recommended) for Adobe Connect meeting hosts, presenters, administrators, trainers, and event managers.

Using Full HD (1080p) resolution in Enhanced Audio/Video Experience

• Minimum 3 Mbps for using Full HD (1080p) resolution while sharing a camera along with a screenshare.
• Minimum 6 Mbps for sharing 50 cameras in a room alongwith a screenshare.

Server requirements for on-premise deployment

Adobe Connect server

Windows:

Microsoft Windows Server 2016(64-bit), 2019 (64-bit), 2022 (64-bit)
Microsoft Visual C++ 2010 Redistributable (x86) - 10.0.30319.1
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133

Database

Microsoft SQL Server 2017 (64-bit), 2016 (64-bit), 2019 (64-bit), 2022 (64-bit)

Amazon Web Services

T3.2 XLarge

Web server

    Tomcat 9.0.48

Hardware requirements

• 2 GHz quad-core Intel Xeon or faster
• 16 GB RAM or greater
• 4 GB of available hard disk space for an enterprise installation. 150 GB of available hard disk space for content storage. Disk space requirements increase as more content is stored.
• NTFS file system
• SSL Hardware Accelerator recommended

Note: HDD space and RAM vary depending on whether components such as CQ and FMG are installed locally with Adobe Connect or on stand-alone servers.

Shared storage requirements

• Hard disk specs: 10,000–15,000 RPM — Fibre Channel preferred
• Network link: TCP/IP — 1GigE I/O throughput or better
• Controller: Dual controllers with Active/Active multi-path capability
• Protocol: CIFS or equivalent

Note: To deploy Adobe Connect Server with network attached storage or storage area networks, the above specifications are recommended. Your needs vary depending on deployment size and usage.

Network requirements

100 Mbps Ethernet (1 Gbps recommended)

Port requirements

1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled; 25 for SMTP (optional); 1433 for external database (optional)

Adobe Connect ACTS server

Windows:

Microsoft Windows Server 2016 (64-bit), 2019 (64-bit)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133

Virtual environments

VMware ESXi 5.x

Hardware requirements

• 2 GHz quad-core Intel Xeon or faster
• 8 GB RAM or greater
• 10 GB of available hard disk space for an enterprise installation and log storage
• NTFS file system

Network requirements

100 Mbps Ethernet (1 Gbps recommended)

Port requirements

ACTS opens the following configurable ports in listening mode and the corresponding restrictions need to apply for the ACTS to remain secure:

• ACTS healthcheck service admin port: default 8080
  •  This port is used only for internal healthchecks and admin activities and is not to be exposed external to the domain of the Adobe Connect service.
• ACTS ws port: default 9002
  • This port is used to service WebSocket requests and needs to be exposed to outside world via the load balancer.
  • The load balancer handles all the HTTPS (wss) traffic and SSL offloading, and ACTS receives the offloaded data
• ACTS to CPS server for live meeting data transfer - 1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled

Enhanced Audio/Video servers (New)

• OS – Red Hat Enterprise Linux 64-bit version 8.6
• Hardware Requirement – Minimum CPU specification per core - Cache 22 MB, 3.4 Ghz. 
  
• The following 3rd party libraries (Open source) need to be installed on servers. Most of these will be installed using the installation script:
  • Virtualenv 20.14.1, 
  • Python 3.9, Pip 21.3.1, 
  • Podman 4.0.2, 
  • Python libraries (pydantic, pyhocon, docker, python-dotenv) 
  • DB and cache - PostgreSQL 13, 
  • Redis server 6

Adobe Connect Edge server

For the AMS system requirements, see www.adobe.com/go/ams_techspecs.

AEM 6.5 Dispatcher

Operating System

Red Hat Enterprise Linux 64-bit version 8.6

Virtual Environments

VMware ESXi 5.x

Hardware Requirements

Minimum CPU specification per core - Cache 22 MB, 3.4 Ghz

Third-party libraries

The following third-party libraries (open source) need to be installed on servers. Most of these will be installed using the installation script:

• Virtualenv 20.14.1, 
• Python 3.9, Pip 21.3.1, 
• Podman 4.0.2, 
• Python libraries (pydantic, pyhocon, docker, python-dotenv)