Use the Finder to navigate to /Library/Application Support/Adobe/caps/.
Issue
When you try to install Adobe apps, such as Photoshop or Illustrator, you get error 105 and the installation fails.
This issue occurs when you do not have read/write permissions on hdpim.db file or the hdpim.db file is corrupt.
Solution 1: Give permissions to caps folder and hdpim.db
macOS
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Control-click caps folder and choose Get Info.
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Expand the Sharing & Permissions section.
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Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
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Set the following permissions:
- system: Read & Write
- admin: Read only
- everyone: Read only
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Click the gear icon, and select Apply To Enclosed Items.
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Close the Get Info dialog box.
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Use the Finder to navigate to /Library/Application Support/Adobe/caps/.
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Control-click hdpim.db, located inside the caps folder, and choose Get Info.
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Expand the Sharing & Permissions section.
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Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
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Set the following permissions:
- system: Read & Write
- admin: Read only
- everyone: Read only
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Close the Get Info dialog box.
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Install the Adobe app.
Windows
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Navigate to C:\Program Files (x86)\Common Files\Adobe\caps\.
Note:The Adobe folder is hidden on Windows by default. See Show hidden files to display hidden files and folders.
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Right-click caps folder and choose Properties.
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Click the Security tab, and then click Edit to set permissions.
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Set the following permissions:
- Administrators: Full control
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Click OK to close the Permissions dialog box.
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Click Advanced in the Properties dialog box.
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Click Change Permissions in the Advanced Security Settings for caps dialog box.
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Select Replace all child object permission entries with inheritable permission entries from this object. Click OK, and then click Yes.
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Click OK to close the caps Properties dialog box.
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Navigate to C:\Program Files (x86)\Common Files\Adobe\caps\.
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Right-click hdpim.db, located inside the caps folder, and choose Properties.
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Click the Security tab, and then click Edit to set permissions.
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Set the following permissions:
- Administrators: Full control
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Click OK to close the Permissions dialog box.
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Click OK to close the hdpim.db Properties dialog box.
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Install the Adobe app.
Solution 2: Repair hdpim.db
Follow the steps below to resolve this issue:
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Download and install SQLite database browser.
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Launch the SQLite browser as Admin (Win) or using sudo (Mac).
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Select Open Database and browse for hdpim.db file. The file is located at:
Windows: C:\Program Files (x86)\Common Files\Adobe\caps\
macOS: /Library/Application Support/Adobe/caps/ -
In the Execute SQL tab, run the following SQL command:
PRAGMA integrity_check
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If this command reports an error, run the following command:
sqlite3 hdpim.db ".dump" | sqlite3 new_hdpim.db
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Rename the original DB file to orig_hdpim.db.
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Rename new_hdpim.db created in step 4 to hdpim.db.
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Install the Adobe app.
Solution 3: Rename hdpim.db
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Navigate to the following location:
Windows: C:\Program Files (x86)\Common Files\Adobe\caps\
macOS: /Library/Application Support/Adobe/caps/ -
Rename hdpim.db to old_hdpim.db.
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Install the Adobe app.