Feature Restricted Licensing - Online | Manage devices

Last updated on Nov 22, 2022 | Also applies to Creative Cloud for enterprise, Packager

When creating a Feature Restricted Online package, you can choose to enable the devices on which the package is installed to send device information to Adobe. This will give you, as the Admin, the option to manage these devices. This means that you can choose to deactivate or activate devices on which the package is installed.

In this article, learn to:

View devices on Admin Console
Block one or more devices
Remove one or more devices
Activate (unblock) one or more devices
Export a list of devices

View devices on Admin Console

View the list of devices on which the specific product entitlement is deployed:

Sign into the Admin Console and navigate to the Products tab.
Navigate to the product entitlement that you selected when creating the package, and then go to the Total devices tab.

Search for devices

Search for devices by device name of device ID.

You can also filter the device list by: All devices, activated devices, or blocked devices, and then search for a device within the filtered list.

Block devices

By default, when you install a package on a device, the device is activated. This implies that the product entitlement selected when you create the package is available for use by the signed in user on that device. As the admin, you can choose to block a device, which then ensures that the products and services are unavailable on that device.

In the list of devices, click the check box to the left of one or more device to block.
Click Device options in the upper-right corner and click Block.
When prompted, click Block devices to confirm.

After you block a device, the user on that device will no longer have access to the apps or services of the specific Product entitlement.

Note:

If, when creating the package, you select two or more product entitlements, you may choose to deactivate the device from each product entitlement separately.

Remove devices

After blocking a device, you can choose to also remove the device from this entitlement. This frees up the license and makes the license available to be assigned to other users in your organization.

In the list of devices, click the check box to the left of one or more device to remove.
Click Device options in the upper-right corner and click Remove.
When prompted, click Remove devices to confirm.

Activate devices

You can choose to activate devices that you previously block to allow the users to access the apps and services available for that product entitlement.

In the list of devices, click the check box to the left of one or more device, to activate.
Click Device options in the upper-right corner and click Activate.
When prompted, click Activate devices to confirm.

After you activate a device, the user on that device will now have access to the apps or services of the specific product entitlement.

Note:

If, when creating the package, you select two or more product entitlements, you may choose to activate the device from each product entitlement separately.

Export list of devices

Download the list (.CSV) of all or the selected devices in the list of devices for an entitlement.

In the list of devices, to download a CSV of selected devices, check the devices in the list.
Click and then choose either to download the CSV of all or selected devices.

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