Unusual behavior in Dreamweaver? Try restoring preferences.

Restore preferences files to fix issues, such as crashes, errors, and other unexpected behavior.

Damaged preferences files can cause crashes, errors, and other unexpected behavior in Dreamweaver. Follow the instructions below to restore preferences to the default settings.

Reset preferences for Dreamweaver 2020 and later 

Choose your operating system:

To reset (or restore) preferences, follow the steps below.

Note:  All the installed extensions are removed when you reset preferences. When you view the extensions on the Add-ons page, the page could continue to show the extensions as installed. To reinstall these extensions, manually remove them and install them again from the Add-ons page after Dreamweaver is launched.

Reset preferences for macOS

Ensure that your user library folder is not hidden. For instructions on accessing your user library, see Access hidden user library files.

  1. Hold down Cmd + Option + Shift while launching Dreamweaver. To launch Dreamweaver, Select Open in the Creative Cloud desktop app or select the Dreamweaver icon in the Dock or desktop.

  2. In the Reset Preferences dialog box, click Yes.

    error dialog in macOS

    The following file and folder are deleted from your system:

    • /[user]/Library/Application Support/Adobe/Dreamweaver [version number] (folder)
    • /[user]/Library/Preferences/Adobe Dreamweaver [version number] Prefs (file)
    • /[user]/Library/Preferences/Adobe Dreamweaver [version number] Prefs.plist (file)

    When Dreamweaver launches, it creates a new preferences file and folder.

Reset preferences for Windows

  1. In the installation folder (C:/Program Files/Adobe/Adobe Dreamweaver [version]), click the file Dreamweaver.exe.

  2. Hold down the Windows key + Ctrl + Shift and double-click Dreamweaver.exe.

  3. In the Reset Preferences dialog box, click Yes.

    windows error message

    The following file and folder are deleted from your system:

    • C:\Users\[user]\AppData\Roaming\Adobe\Dreamweaver [version number] (folder)
    • Computer\HKEY_CURRENT_USER\Software\Adobe\Dreamweaver [version number] (registry entry)

    When Dreamweaver launches, it creates a new preferences file and folder.

Try to re-create the problem

After you have removed your existing preferences, restart Dreamweaver. (The application creates new preferences files, folders, and registry entries, as applicable, using the default settings.) Try to re-create the problem you had before.

  • If the problem is resolved, then damaged preferences was the cause.
  • If the problem persists, then the preferences are not the cause and you can restore the original preferences.

To restore the original preferences, follow these steps:

  1. Quit Dreamweaver.
  2. Delete the new preferences folder and restore the original name of the previous folder.
  3. Do one of the following:

    • macOS: Delete the new preferences file and restore the original name of the previous preferences file.
    • Windows: Double-click the registry backup file you created.
Note:

Even after you perform this procedure, if your preferences are corrupted, or if you encounter crash errors, visit the Dreamweaver Community and file a bug.

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