Uninstall the Creative Cloud desktop app.
Last updated on
Sep 16, 2021
Learn what causes error 2 and error 50 and how to fix these errors.
Why did Creative Cloud desktop app fail to update?
When updating the Creative Cloud desktop app, you receive one of the following messages:
Creative Cloud desktop failed to update. (Error code: 2) or (Error code: P2)
Error code 2 is due to an invalid PIM library reference.
Creative Cloud desktop failed to update (Error code: 50) or (Error code: P50)
Error code 50 occurs if the system is unable to back up existing assets while installing.
How to fix error 2 and error 50
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Windows
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Download and install the Creative Cloud desktop app. For more information, see Download the Creative Cloud desktop app.