Change the country associated with your Adobe account

Learn how to change the country associated with your Adobe account when you move to another country.

Change the country when you don't have an active subscription

If you are buying directly from Adobe

If you don't have an active subscription, you can change the country at the time you subscribe to a plan. You can make this change when you purchase a subscription.

  1. Go to the Creative Cloud plans page.

  2. Select Buy now to purchase a subscription.

    BuySubscription

  3. Follow the onscreen instructions until you reach the payment page.

  4. On the payment page, change the country. In the following example, we change the country from the United States to the United Kingdom. 

    Payment

    If you are unable to change the country, contact Adobe Customer Care

  5. You are prompted to refresh the page so that the updated information for the new country can be displayed. Select Change to [country name].

    Verification

  6. On the updated payment page, enter new address details. The currency and the tax details change as per the newly selected country. 

  7.  To complete your purchase with the updated country and address, follow the onscreen instructions.

If you are moving to or from a country served by Digital River

  1. Sign in at https://account.adobe.com/profile.

  2. In the Account information and access section, change your existing email address with a different but valid email address.

    ChangeEmailID

    Note: Ensure that you are not associating your current Adobe account with an invalid email address.

  3. As the original email address is free now, create a new Adobe account with this email address for your current country.

Change the country when you have an active subscription

If you have an active subscription (purchased either directly from Adobe or through Digital River), you can change the region you're moving to at the lower left of your Adobe Account Overview page. 

ChangeRegion

Once you've changed your region, you can contact Adobe Customer Care to change the country associated with your Adobe account.

 Adobe

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