Watch this video to learn about Business IDs, enterprise storage, and Adobe profiles.
Note: The video is currently only available in English.
If you have multiple Adobe plans associated with the same email address and at least one is a business plan, Adobe creates separate profiles for each plan and gives each profile dedicated storage.
Learn how to select the appropriate accounts and profiles when signing in to your company or school account: https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html.
Watch this video to learn about Business IDs, enterprise storage, and Adobe profiles. Note: The video is currently only available in English. |
In order to easily work and organize content across your business and individual plans, you’ll be able to select a profile — Business or Personal — at sign-in, and then proceed to create and store your content. This improves the way you and your businesses store, manage, and securely collaborate on creative projects.
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Personal Profile are not available if you're using a School or Business account (Enterprise IDs or Federated IDs).
Profiles improve the way you and your business store, manage, and securely collaborate on files stored in the cloud. When you sign into your account, in certain cases you may be prompted to select a profile (Business or Personal) to access your plan, work on cloud content, and collaborate with others.
If you receive an Adobe business plan from an organization such as a business, government entity, or educational institution, then the Adobe profile associated with that plan is a Business Profile.
Content stored in Business Profiles may be accessed or controlled by the organization that provides the business plan. The content is only accessible by you and your plan administrator. It is not accessible to others on your team unless you share it with them.
Examples of business plans include Adobe Creative Cloud for teams or enterprise, Adobe Acrobat for teams or enterprise, Adobe Stock for teams, and Adobe Experience Cloud.
If you purchase an Adobe plan for individuals or sign up for a Creative Cloud free membership, then your Adobe profile is a Personal Profile. You maintain sole control over all the content in your Personal Profile.
Examples of individual plans include a Creative Cloud plan for individuals, a Creative Cloud free membership, or Acrobat Pro.
Only one Personal Profile is associated with an email address.
To find out which plans you currently have under the same email address, view your Adobe account at account.adobe.com.
Adobe profiles are set up when you have multiple Adobe plans (including at least one business plan) associated with the same email address. Multiple profiles are set up if one or more of the following cases applies to you:
For more information, see Introduction to profiles.
For a Creative Cloud for teams or Adobe Document Cloud for teams plan, if you're the contract owner and the administrator of that account, you'll have one Personal Profile and one Business Profile. See how to Manage your teams account.
If you want to switch profiles, sign out and sign back in. After entering your credentials, the Profile chooser will display. Select the profile of your choice. |
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When you sign in, Adobe filters the list of profiles to the most appropriate ones. In case there's only one applicable profile for the app or service you’re trying to sign-in to that profile is chosen automatically.
However, if you have a Personal Profile and one or more Business Profiles, use the Automatic profile selection setting to exclude your Personal Profile during sign-in. So, if you only have one Business Profile, you won't be prompted to select a profile at sign-in.
This setting is turned on, by default, for users with a mix of Personal and Business Profiles. For other users, it's turned off, by default.
To turn automatic profile selection on or off, do the following:
Sign in to your Adobe Account with your email and password.
Go to Account and security > Sign-in and security.
Turn off the Select my profile automatically option.
In case you need to move your content from one profile to another, see Move content across profiles.
Content stored outside of Adobe cloud storage—such as on a hard disk, network storage, or other third-party cloud storage—is not impacted by profiles.
Adobe creates profiles for you, if your authenticating email address is used for multiple Adobe plans. So, to ensure that you're never prompted with the Profile chooser, you'll need to have a distinct email address for each organization for which you have paid entitlement.