Launch your Creative Cloud app.
Last updated on
Aug. 21, 2024
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Also applies to Adobe Fresco, Adobe InDesign, Adobe Photoshop, Adobe XD
- Creative Cloud User Guide
- Introduction to Creative Cloud
- Download, install, set up, and update
- Manage your account
- Creative services
- Collaboration and storage services
- What are cloud documents
- Cloud documents | Common questions
- Create or convert files to cloud documents
- Set up cloud documents to use offline
- Revert to an earlier version of a cloud document
- Share your work for commenting
- Why can't I see my cloud documents offline?
- Creative Cloud Libraries
- Collaborate on Creative Cloud Libraries and folders
- Collaboration FAQ
- Sync your files using cloud storage
- Find how much cloud storage you have
- Set sync options
- Discontinuation of Creative Cloud Synced files
- Download Synced files and content
- Organize libraries
- Creative Cloud mobile apps
- Enterprise and teams
- Adobe Content Authenticity
Learn how to sync Creative Cloud files to access and work on your projects across devices or computers.
Note:
Starting December 11, 2023, new users and organizations will not be entitled to Creative Cloud Synced files. Starting February 1, 2024, Creative Cloud Synced files will be discontinued for personal accounts that existed before December 11, 2023 (learn more here). Starting October 1, 2024, Creative Cloud Synced files will be discontinued for business accounts associated with organizations that existed before December 11, 2023 (learn more here).
What is file syncing?
Cloud storage syncs your files, folders, Creative Cloud Libraries, and assets across connected devices through your Creative Cloud account. Files available within your Creative Cloud Files folder are automatically synced to the Creative Cloud website. Similarly, uploading a file to the Synced files section of the Creative Cloud website or to a mobile app syncs it to the Creative Cloud Files folder on your desktop.
Synced files can be viewed directly in native Adobe file formats without having to be downloaded or viewed in the Creative Cloud apps themselves.
How to save your files to the cloud
Sync your files automatically by saving them directly in the Creative Cloud Files folder.
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Create a file or open an existing one.
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Choose either File > Save for a new file or File > Save as for an existing file.
Special characters
Filenames that contain special characters such as |, ", ?, <, >, /, *, or : are not synced. Nor are files with reserved names, such as AUX or Com1. If you receive an error, rename the asset filename to sync it to Creative Cloud. For more information, see Error: "Unable to sync assets."
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Navigate to the Creative Cloud Files folder and save your file there. You files get automatically synced to your Creative Cloud account.
Creative Cloud files folder
Creative Cloud files folder
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Creative Cloud apps such as Adobe Aero, Adobe Fresco, Photoshop, Illustrator, Adobe XD, and Adobe InDesign let you save your files as cloud documents. With cloud documents, your edits get saved to the cloud in real time. Learn more about cloud documents.
How to move existing files to the cloud
Keep all your assets together. You can use your cloud storage for all types of files, not just files you created with Creative Cloud apps.
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Open the Creative Cloud website.
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On the Synced files tab, select the Upload icon
in the upper-right corner.
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Select files from your computer that you want to upload and select Open.
The uploaded files are automatically synced to the Synced files tab of the Creative Cloud website.
Use the Creative Cloud desktop app to check the status of your synced files.
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Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
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Select the Cloud activity icon
in the upper right.The in-context menu displays the sync status of your Creative Cloud files.
How to find and manage your files
You can access and manage your files on the Creative Cloud website.
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Open the Creative Cloud website.
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Go to the tab containing your file:
- Cloud documents: Files created in Adobe Aero, Adobe Fresco, Adobe XD, Adobe Illustrator, Adobe Photoshop, and Adobe InDesign (if you saved files as cloud documents).
- Published links: Files created and shared from Adobe Aero, Adobe Dimension, and Adobe XD.
- Synced files: Files you saved to the Creative Cloud Files folder or uploaded directly to the Synced files of the Creative Cloud web.
- Mobile creations: Files created using Creative Cloud mobile apps.
- Cloud documents: Files created in Adobe Aero, Adobe Fresco, Adobe XD, Adobe Illustrator, Adobe Photoshop, and Adobe InDesign (if you saved files as cloud documents).
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Select a file and then select the More actions icon
to view what you can do with it. You can share, rename, move, copy, download, or delete files. (You can even upload its new version.)
To access the Creative Cloud files folder from the Creative Cloud desktop app, go to the Files tab and select Open sync folder at the bottom-left corner. Once the folder opens, you can upload your files directly to sync them to your Creative Cloud account. (If you're on an earlier version of the Creative Cloud desktop app, select Files > Open Folder.)