User Guide Cancel

Start and stop Adobe Connect services

Search
Connect

Connect

Open app
  1. Adobe Connect User Guide
  2. Introduction
    1. What's New in Adobe Connect
    2. Adobe Connect meeting room basics
    3. Adobe Connect Capabilities in HTML Client
    4. Adobe Connect application for desktop
    5. Adobe Connect technical specifications and system requirements
    6. Keyboard shortcuts in Adobe Connect
  3. Adobe Connect Meeting
    1. Start, attend, and manage Adobe Connect meetings and sessions
    2. Host and Presenter Area in Adobe Connect
    3. Adobe Connect application for desktop
    4. Adobe Connect pre-meeting diagnostic test
    5. Adobe Connect Central home page
    6. Share content during a session
      1. Screen sharing in sessions
      2. Share pod
      3. Screen sharing on browser
      4. Share system audio
      5. Share a document
      6. Share a presentation
      7. Share a whiteboard
      8. Share files
      9. Share web URLs
    7. Update and manage Adobe Connect meetings
    8. View meeting reports and analytics data
    9. Work with Pods
      1. Pods in sessions
      2. Notes pod
      3. Chat pod
      4. Q & A pod
      5. Poll pod
      6. Quiz pod    
    10. Accessibility features in Adobe Connect
    11. Keyboard shortcuts in Adobe Connect
    12. Create virtual meeting rooms and arrange layouts
    13. Breakout rooms in Adobe Connect meetings
    14. Manage meeting attendees in Adobe Connect
  4. Adobe Connect administration and maintenance
    1. Enabling Adobe Connect HTML client
    2. Enabling single sign-on in Adobe Connect
    3. Change the timeout period
    4. Configure audio providers for Universal Voice
    5. Create and import users and groups in Adobe Connect
    6. Enhance Adobe Connect account security
    7. Generate usage reports in Adobe Connect Central
    8. Administer and manage Adobe Connect accounts
    9. Manage users and groups
    10. Set permissions for library files and folders
    11. Back up user data, database, and settings of Adobe Connect server
    12. Build custom reports from the Adobe Connect database
    13. Maintain disk space and clean cache on an Adobe Connect server
    14. Manage and monitor Adobe Connect server logs
    15. Start and stop Adobe Connect services
  5. Adobe Connect Events
    1. About Adobe Connect Events
    2. Manage Adobe Connect Events
    3. Attend Adobe Connect Events
    4. Create and edit Adobe Connect Events
    5. Event analytics for webinars
  6. Adobe Connect Training and Seminars
    1. About Adobe Connect courses and curriculum for training
    2. Conduct trainings with Adobe Connect
    3. Create and manage seminars
    4. Create training courses in Adobe Connect
    5. Create and manage training curriculum in Adobe Connect
    6. About Virtual Classrooms in Adobe Connect
    7. Adobe Connect reports to monitor training features
    8. Participate in Adobe Connect training sessions and meetings
    9. Closed captioning in Adobe Connect
  7. Audio and video conferencing in Adobe Connect
    1. Audio in Adobe Connect meetings
    2. Record and play back Adobe Connect meetings
    3. Video in Adobe Connect meetings
  8. Manage user content in Adobe Connect
    1. View reports and usage information about uploaded content
    2. Work with content in the Content library
    3. Work with Adobe Connect library files and folders

 

Start and stop Adobe Connect and related services, like telephony, edge server, and media gateway services.

Start and stop Adobe Connect

You can start or stop Adobe Connect from the Start menu, the Services window, or the command line. Verify that the database is running before you start Adobe Connect.

Stop Adobe Connect from the Start menu

  1. Choose Start > Programs > Adobe Connect Server > Stop Adobe Connect Central Application Server.
  2. Choose Start > Programs > Adobe Connect Server > Stop Adobe Connect Meeting Server.

Start Adobe Connect from the Start menu

  1. Choose Start > Programs > Adobe Connect Server > Start Adobe Connect Meeting Server.
  2. Choose Start > Programs > Adobe Connect Server > Start Adobe Connect Central Application Server.

Stop Adobe Connect from the Services window

  1. To open the Services window, choose Start > Control Panel > Administrative Tools > Services.

  2. Stop the Adobe Connect Server service.
  3. Stop the Adobe Media Server (AMS) service.
  4. Stop the Adobe Media Administration Server service.

Start Adobe Connect from the Services window

  1. To open the Services window, choose Start > Control Panel > Administrative Tools > Services.

  2. Start the Adobe Media Server (AMS) service.
  3. Start the Adobe Media Server Administration Server service.
  4. Start the Adobe Connect Server service.

Stop Adobe Connect from the command line

  1. Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.
  2. Go to the [root_install_dir]\appserv\win32 directory.

  3. To stop Adobe Connect, enter the following command:

    net stop ConnectPro
  4. Enter the following to stop Adobe Media Server: 
    net stop AMS
  5. Enter the following to stop Adobe Media Server Administration Server: 
    net stop AMSAdmin

Start Adobe Connect from the command line

  1. Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.
  2. Go to the [root_install_dir]\appserv\win32 directory.
  3. Enter the following to start Adobe Media Server: 
    net start AMS
  4. Enter the following to start Adobe Media Server Administrator Server: 
    net start AMSAdmin
  5. Enter the following to start Adobe Connect: 
    net start ConnectPro
  1. Choose Start > Programs > Adobe Connect Server > Stop Adobe Connect Presence Service.
  1. Choose Start > Programs > Adobe Connect Server > Start Adobe Connect Presence Service.

  1. To open the Services window, Choose Start > Control Panel > Administrative Tools > Services.

  2. Select the Adobe Connect Presence Service.
  3. Choose Start, Stop, or Restart the service.

Start and stop Adobe Connect Telephony Service

You can start and stop the Adobe Connect Telephony Service from the Services window.

  1. To open the Services window, choose Start > Control Panel > Administrative Tools > Services.

  2. Select the Adobe Connect Telephony Service.
  3. Choose Start, Stop, or Restart the service.

Start and stop Adobe Media Gateway

You can start and stop Adobe Media Gateway from the Services window or from the command line. Verify that Adobe Connect Server is running before you start Adobe Media Gateway.

Start and stop Adobe Media Gateway from the Services window

  1. To open the Services window, choose Start > Control Panel > Administrative Tools > Services.

  2. Select Adobe Media Gateway Service.

  3. Choose Start, Stop, or Restart the service

Start and stop Adobe Media Gateway from the command line

  1. Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.

  2. Enter the following to start Adobe Media Gateway:

    net start fmg

  3. Enter the following to stop Adobe Media Gateway:

    net stop fmg

Start and stop Adobe Connect Edge Server

You can start Adobe Connect or stop Adobe Connect Edge Server from the Start menu, the Services window, and from the command line.

Stop Adobe Connect Edge Server from the Start menu

  1. Choose Start > Programs > Adobe Connect  Edge Server > Stop Adobe Connect Edge Server.

Start Adobe Connect Edge Server from the Start menu

  1. Choose Start > Programs > Adobe Connect Edge Server > Start Adobe Connect Edge Server.

Stop Adobe Connect Edge Server from the Services window

  1. To open the Services window, choose Start > Settings > Control Panel > Administrative Tools > Services.

  2. Stop the Adobe Media Server (AMS) service.
  3. Stop the Adobe Media Server Administration Server service.

Start Adobe Connect Edge Server from the Services window

  1. To open the Services window, choose Start > Settings > Control Panel > Administrative Tools > Services.

  2. Start the Adobe Media Server Administration Server service.
  3. Start the Adobe Media Server (AMS) service.

Stop Adobe Connect Edge Server from the command line

  1. Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.
  2. Enter the following to stop Adobe Media Server: 
    net stop AMS
  3. Enter the following to stop the Adobe Media Server Administrator Server: 
    net stop AMSAdmin

Start Adobe Connect Edge Server from the command line

  1. Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.
  2. Enter the following to start the Adobe Media Server Administrator Server: 
    net start AMSAdmin
  3. Enter the following to start Adobe Media Server: 
    net start AMS

More like this

 Adobe

Get help faster and easier

New user?

Quick links

View all your plans Manage your plans
View quick links
Hide quick links

Legal Notices    |    Online Privacy Policy