Last updated on
Feb 8, 2024
|
Also applies to Adobe Acrobat, Creative Suite CS5, Creative Suite CS5.5, Creative Suite CS6, Photoshop Elements, Premiere Elements
You use activation log files to troubleshoot problems with activating Creative Suite (CS) and Creative Cloud (CC) products. Activation occurs on launch after entering your Adobe ID. Creative Cloud customers who are prompted for a serial number also fall under this category.
Launch log files
Oobelib.log – Contains the actions that the user took in the user interface during the launch process.
Amt3.log – Contains licensing-related information.
Log file locations
Windows XP
- \Documents and Settings\\Local\Application Data\temp
Windows 8/7/Vista
- \Users\\AppData\Local\temp
Mac OS
- ~/Library/Logs