Prerequisites for using generative AI features

iOS: Version 16 and later
Android: Version 9 and later
Windows and macOS: See Acrobat system requirements .

Before you begin, ensure that you adhere to the file and usage-related restrictions and login requirements.

File considerations	The language of the PDF file is English, French, German, Spanish, Italian, or Brazilian Portuguese. The file size must be less than 100 MB. The file can have up to 600 pages. The PDF shouldn’t be password protected or have any usage restrictions. The file shouldn’t be a PDF Portfolio. The maximum character limit for the text selection feature in AI Assistant is 8000 characters. The selected text must be on a single page and cannot span multiple pages. Note: The limits on PDF file size and page count are determined by the server settings and will automatically adjust if the server settings change.
Account and login	You’re online. Generative AI features are enabled.
Usage	Keep your questions under 500 characters.
App settings	Set the language of the Acrobat or Acrobat Reader app to English, French, German, Spanish, Italian, or Brazilian Portuguese. Turn on the new Acrobat or Acrobat Reader experience. On Windows, select the hamburger menu, and then select Enable new Acrobat. On macOS, go to View > Enable new Acrobat.
Supported OS	iOS: Version 16 and later Android: Version 9 and later Windows and macOS: See Acrobat system requirements.
Supported browsers	See Technical requirements for Acrobat on the web.

Get help faster and easier

New user?